Title: Service Desk  
Owner: Frank Gonzales
Creator: Nicole Dec 14, 2020
Last Changed by: Frank Gonzales Feb 08, 2024
Tiny Link: (useful for email) https://calpoly.atlassian.net/wiki/x/DQAyNg
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Cal Poly ITS Knowledge Base (36)
    Page: Account Expiration and Extension
    Page: Activate My New Mobile Phone
    Page: Adobe Creative Cloud for Students
    Page: Antivirus (Sophos & Jamf Protect)
    Page: Authenticate with a Token
    Home page: Cal Poly ITS Knowledge Base
    Page: Can't Connect to eduroam from my Android
    Page: Can't Connect to eduroam from my Apple Device (iOS)
    Page: Can't Connect to eduroam from my PC (Windows 10)
    Page: Computer & Device Management
    Page: Computer Support & Consultation
    Page: Emeritus Technology Support and Services
    Page: Faculty and Staff Guide for Remote Work
    Page: Get a PolyCard
    Page: Information Technology Services (ITS)
    Page: Install Software from Microsoft Azure Dev Tools
    Page: ITS Service Catalog
    Page: Lost or Stolen Device
    Page: Lost Phone with Duo App
    Page: Lost, Stolen, or Damaged Token
    Page: Mobile Phone Guidelines
    Page: Need a Password to Access New Cal Poly Account?
    Page: New Faculty and Staff Tech Resources
    Page: New Student Tech Resources
    Page: PolyCard
    Page: Secure Forms Decommissioning/Data and Form Migration Options
    Page: Set Location for 911 - Softphone (MiCollab Mac or PC app)
    Page: Set up Multi-Factor Authentication (Duo)
    Page: Software Purchasing (Kivuto OnTheHub)
    Page: Tech Rentals
    Page: Telephone Coordinator Responsibilities
    Page: Troubleshooting Cal Poly Software Hub/AppsAnywhere
    Page: University Housing Tech Support
    Page: Virtual Private Network (VPN)
    Page: VPN Client (GlobalProtect) Common Issues & Troubleshooting
    Page: Zoom Common Issues & Troubleshooting
Hierarchy
Children (8)
    Page: Tech Support
    Page: Support Center - QuickStart
    Page: Cal Poly Learning Hub (SumTotal) Support
    Page: Clear My Browser Cache and Cookies
    Page: Emeritus Technology Support and Services
    Page: Find a Device's MAC Address
    Page: Update My Alumni Email Address or My Alumni Email Delivery Address (EDA)
    Page: University Housing Tech Support
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  • Only users in group confluence-users can edit this page. (set by Frank Gonzales at Mar 31, 2023 21:32)
  • Only Frank Gonzales can edit this page. (set by Frank Gonzales at Jun 17, 2022 16:09)