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Faculty and Staff Guide for Remote Work

Cal Poly has several tech resources available to enable faculty and staff to seamlessly work from anywhere. Follow this step-by-step guide to ensure you have access to all the campus resources you need while working remotely:

1. Make sure you understand the requirements for using a personal computer or state computer (below), then decide which device you will use for remote work.
- No matter which device you choose, it is recommended that any Wi-Fi network you connect to is password protected. Learn more about Securely Working from Home.

Follow steps 2, 3 & 4 below.

Before you take your computer home, you must:

  • Read the Telecommuting Guidelines and sign the Telecommuter's Agreement. Manager approval is required. Forms can be found at FormsTelecommuting.

  • Coordinate with tech support to ensure connection when off the campus network. Contact the ITS Service Desk for assistance.

  • Follow steps 2, 3 & 4 and remember to re-boot your computer and log in.

2. Make sure you have access to any files you may need.
- Use OneDrive & SharePoint. Sign in to OneDrive using your Cal Poly email and password directly or via the My Cal Poly portal from the My Apps menu.

3. Enroll in Multi-Factor Authentication. If you're already enrolled, make sure your mobile device and/or home phone are set-up as factors of verification.
- If you haven't already, enroll in Multi-Factor Authentication (Duo). MFA helps Cal Poly verify your identity and is required in order to connect to Cal Poly's VPN service.
- If you're already enrolled in Multi-Factor Authentication and are using your Cal Poly desk phone as a factor of authentication, make sure you add and authenticate your mobile device or home phone.

4. Set up VPN on your state or home computer and make sure you can successfully log-in.
- VPN is required in order to securely access certain resources, including the campus wiki and certain software titles including Autodesk, GIS Software (ESRI/ERDAS/Trimble), Maple, Mathematica, MATLAB/SIMULINK, and Solidworks. VPN will ensure your computer receives the latest security patches protecting you and Cal Poly resources and data.
- If you've never used GlobalProtect, Cal Poly's VPN provider, follow the step-by-step instructions to get set up.
- When state computers connect to the VPN, important security patches are automatically pushed to the computer, so it's important to use VPN when conducting Cal Poly business.

5. Make sure you have a plan for communicating with your department, colleagues and students.
- All Cal Poly faculty and staff have access to Office 365 email and calendar, and Zoom which can be accessed from anywhere with an internet connection. To check voicemail off-campus, see the Voicemail Reference Guide.

6. If you need help, ask!
- If you need help with any of the services mentioned here, reach out to the ITS Service Desk.

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