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Can't Connect to eduroam from my Android

Owned by Frank Gonzales
Last updated: Nov 15, 2023 by Mitashi Parikh
1 min read

Problem

"I can't connect to eduroam on my Android after trying to sign in with my Cal Poly email address and password." 

Solution

Follow the instructions below to remove networks, certificates, and profiles, then connect to wireless.

  1. Go to Wi-Fi settings.

  2. Make sure Wi-Fi is turned on, then tap Wi-Fi.

  3. Press and hold on eduroam and tap Forget. Repeat this step for SecureMustangWireless, Cal Poly Guest, and WiFi Setup, if applicable.

  4. Connect to eduroam.

  • If after following the instructions above you're still unable to connect, restart your device.

  • This is considered advanced troubleshooting. If you do not feel comfortable following these steps, bring your device to the Service Desk Monday - Friday 8 a.m. - 5 p.m.

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