University Housing Tech Support

eduroam is Cal Poly's primary WiFi network, available to students, staff and faculty, and is meant for use with laptops and mobile devices. If you need help connecting to eduroam, visit Can't Connect to eduroam WiFi.

CP-IoT-Secure is a separate WiFi network for gaming and media devices on campus.  If you need help connecting to CP-IoT-Secure, submit a University Housing Tech Support request and include the device's MAC address.

Check to see if your device is on the supported devices list.

Most rooms in University Housing have one wired ethernet port either on the wall or through an Aruba Access Point. Wall ports are typically labeled W and are active and available for use. Aruba Access Points have up to 4 ports available, are labeled E1, E2 or E3, and it is recommended to first use the middle ports. Wall ports and Aruba Access Points may be hidden behind furniture. To connect for the first time, you must log in to a University Housing ethernet port.

Outside networking hardware is not allowed on Cal Poly networks per the Cal Poly Responsible Use Policy. Custom firewall pinholes are also not permitted. Learn more on the Residential Technology FAQ page.

Wall Port Faceplate

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Aruba Access Point

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University Housing is excited to announce the launch of our new TV and entertainment service, SpectrumU.  SpectrumU is a streaming service provided to all residents while living on-campus, with On-Demand content available off-campus.  These services are provided at no additional cost.

Residents have access to 150+ channels, including premium stations such as HBO and sports networks.  SpectrumU is available in community lounges and on your personal devices.  Please review the information here to get connected and start streaming today!

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SpectrumU lets you watch live TV anytime, anywhere on campus using your phone, tablet, laptop, desktop and most streaming media players.  

Stream in Community Centers and Lounges

SpectrumU is preloaded and available on media TVs located in most community centers and lounges throughout our residential communities.  Look for the Roku remote or media controller next to the TVs to get started.

Stream on Apps

Just search for SpectrumU in Apple App Store, Amazon, and Google Play app stores.  For Roku search for Spectrum TV in the Roku Channel Store.  

When prompted enter our school domain http://calpoly.edu  and enter your Cal Poly credentials to get started.

Stream on Web 

1. Go to https://watch.spectrum.net/domainsearch/

2. Enter our school domain, http://calpoly.edu , as shown, and click Submit

3. You will be prompted to enter you Cal Poly credentials.  Enjoy!

Station Line-Up

The yakʔitʸutʸu Office 365 Add-In was created to simplify the process of accurately representing buildings in our newest residential community.  The following resources include steps to get started. 

Features

This add-in allows you to quickly and accurately insert building names, including their special symbols, into written documents in Outlook and Word. The add-in features a building map and audio pronunciations of each building name. It also incorporates learning resources to highlight stories of the land. These stories provide historical context related to the Northern Chumash tribal locations from which the residential community is named. 

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Setup Guides

Outlook on the Web

1. Create a new message.

   • Use the "New Message" button in the top left corner to begin composing a new message.

2. Locate message utility toolbar.

   • Locate the three dot (...) menu option below the message window.

   • Select this option to expose the "Get Add-In" menu option. 

3. Activate add-in via "Admin-Managed" add-in menu.

   • Selecting the "Get Add-In" option, will display a new window with available add-ins.

   • Search in the "Admin-Managed" section for "yakʔitʸutʸu clipboard"

4. Open and use add-in.

   • Return to the message utility toolbar, and select the three dot (...) option.

   • The activated add-in should appear in this list.
     
     

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Outlook on Desktop

1. Locate "Get Add-ins" button in the "Home" tab toolbar.

2. Activate add-in via "Admin-Managed" add-in menu.

   • Selecting the "Get Add-In" option, will display a new window with available add-ins.

   • Search in the "Admin-Managed" section for "yakʔitʸutʸu clipboard"

3. Create a new message.

   • Use the "New Message" button in the "Home Tab", top left corner, to begin composing a new message.

4. Open and use add-in.

   • Locate the arrow navigation button on the right side of the "Message" toolbar

   • Use this navigation control to expose the "yakʔitʸutʸu clipboard" add-in. 

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Word on the Web

1. Locate "Add-Ins" button.

   • On the utility toolbar, select the "Insert" tab.

   • Then select the three dot (...) option to expose the "Add-Ins" option.

2. Activate the add-in.

   • Selecting the "Add-Ins" option, will display a new window with available add-ins.

   • Select the "Admin Managed" navigation option.

   • Add the "yakʔitʸutʸu clipboard" add-in

3. Open and use add-in.

   • Return to the utility toolbar and select the "Home" tab.

   • The activated add-in should appear in this toolbar, under the three dot (...) menu option.

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Word on Desktop

1. Locate "Get Add-Ins" button.

   • On the utility toolbar, select the "Insert" tab. Select the button labeled "Add-Ins" to expose the "Get Add-Ins" button.

2. Activate the add-in.

   • Selecting the "Get Add-In" option, will display a new window with available add-ins.

   • Select the "Admin Managed" navigation option.

   • Add the "yakʔitʸutʸu clipboard" add-in

3. Open and use add-in.

   • Return to the utility toolbar and select the "Home" tab.

   • The activated add-in should appear in this toolbar.

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