/
Not Receiving Email on my iPhone
Not Receiving Email on my iPhone
Problem
"I changed my password on my iOS device and now I'm not receiving email."
Solution
You will need to remove your Cal Poly account from the Mail app, then re-add it.
Go to Settings > Mail > Accounts > tap on your Cal Poly account.
From the bottom of the screen, tap Delete Account.
When prompted, tap Delete from My iPhone.
Lastly, you will need to re-add your mail account. See Set up Outlook under iOS.
For the best experience, use Microsoft’s Outlook app instead of Apple's Mail app.
Related Articles
Related content
Set up Outlook or Mac/iOS Mail Clients
Set up Outlook or Mac/iOS Mail Clients
More like this
Can't Connect to eduroam WiFi
Can't Connect to eduroam WiFi
Read with this
Not Receiving Email After Account was Phished
Not Receiving Email After Account was Phished
More like this
Remove My Email Delivery Address (EDA)
Remove My Email Delivery Address (EDA)
More like this
Need to Reset Your Cal Poly Account Password?
Need to Reset Your Cal Poly Account Password?
More like this
Forward My Cal Poly Email to a Different Email
Forward My Cal Poly Email to a Different Email
More like this
Request Support | 805-756-7000 | Service Catalog
Site Map | Privacy Notice | Web Accessibility Statement | © 2025 California Polytechnic State University