If you’re having trouble connecting to eduroam WiFi or experiencing poor Wifi performance, it is usually related to specific actions, conditions, or based on a device setting. We’ve listed a few common instances here with steps you can try to help get you connected.
Did you recently change your password?
Go to your device settings and update your password. Remember to use your full email address with @calpoly.edu for eduroam.
Is eduroam running slow?
Go to your device's wireless settings and turn off your Wi-Fi. Wait a few moments, then turn your Wi-Fi back on. This should re-connect you to the nearest Wi-Fi access point giving you a faster internet speed.
Are you trying to connect an IoT device? (such as a game console, printer or media device)
There is a separate WiFi network for those types of devices called CP-IoT-Secure.
Open the Command Prompt (through the Start menu: Start > Windows System > Command Prompt) and paste gpupdate /force into the command window. This will configure your computer to connect to eduroam WiFi.