ITS Home  |  Services  |  Self Help  |  Governance  |  Support  |  Contact     

Connect to Wired Network Ports in University Housing

Owned by Frank Gonzales
Last updated: Apr 12, 2024
4 min read

The wired network requires a quick registration process to connect. Any device with an ethernet port can connect to this network, including desktop and laptop computers, gaming consoles, watches, cameras, media players, etc.

Printers are not supported by campus ethernet or wifi.
To connect to personal printers on campus you can use these methods: USB cable, AirPrint, WiFi Direct, and Bluetooth.

Step 1 - REGISTER

To complete registration, you will need to know:

  1. Go to Device Registration and log in with your Cal Poly email address (username@calpoly.edu) and password, then click Log In.

    registration login screen

     

  2. Click the Create Device or Create New Device button.

    create device and create new device buttons highlighted

     

  3. Enter the device's 12 digit ethernet/wired hardware/MAC address, separate the characters with colons (XX:XX:XX:XX:XX:XX), then select Wired for the Device Type.

  4. To share access to your device, enter Cal Poly email addresses (username@calpoly.edu) separated with commas, then click Create.

  5. On the next page, you will see your personalized network password, which will only work for that registered device.

Step 2 - CONNECT

  1. If you are plugging into:

    1. a wall port, you will typically use ports labeled W.

       

    2. an Aruba access point, use ports E1, E2 or E3. Do not plug into the port farthest to the left.

       

  2. Using a ethernet cable, plug one end into your computer's ethernet port, and the other end into the wall port or Aruba Access Point.
     

     

  3. On your computer, open a web browser. You should be prompted to enter your Cal Poly username (do not include @calpoly.edu) and password. Click Log in.

  4. You should now be connected via ethernet.

Troubleshooting

  1. If your browser doesn’t display the login page, browse to any website (like calpoly.edu or amazon.com) and you should automatically be redirected to the login page. 

  2. If you aren't redirected, click on the link below for your device, then browse to a website to confirm you're connected. 

  3. Unplug the ethernet cable from your computer, wait 10 seconds, then plug it back in and repeat troubleshooting steps 1 and 2.

  4. If you still need help, submit a University Housing Tech Support request and include building #, room #, faceplate #, and a photo of the port.

(Optional Step) - SHARE

You can share access to your device with other Cal Poly users by logging into Device Registration and clicking Manage Devices. Normally, your device will not be seen by anyone else. Once sharing is enabled for another user, they will be able to see the device (e.g. AirPlay).

VIEW Devices and Passwords (optional)

  1. Go to Device Registration and log in with your Cal Poly email address (username@calpoly.edu) and password.

  2. Click Manage Devices, then click on the device you'd like to view.

  3. Click Edit to see specific information about a device, including its device type and who the device is shared with. If you register a wired device as wireless or vice versa, you can change the device type here. The Wi-Fi password will automatically be generated if necessary.

     

  4. Click Update Device to save any changes.

Request Support  |  805-756-7000  |  Service Catalog

Site Map  |  Privacy Notice  |  Web Accessibility Statement  |  © 2024 California Polytechnic State University