Can't Connect to eduroam WiFi
If you’re having trouble connecting to eduroam WiFi or experiencing poor Wifi performance, it is usually related to specific actions, conditions, or based on a device setting. We’ve listed a few common instances here with steps you can try to help get you connected.
Cal Poly state issued laptop users planning to visit another campus?:
You will need to submit a Support Request for your device to be configured to allow you to connect to eduroam at another campus.
It is important to make this request prior to taking your device to the other campus because a stable internet connection (or sometimes an in person visit with your device at the IT Service Desk) is required to change the settings.
Did you recently change your password?
Is eduroam running slow?
Are you trying to connect an IoT device?
(such as a game console, printer or media device)
Solutions By Device…
Windows (State computer)
Windows (Personal computer)
Mac (Personal computer
iOS
Android
Lenovo computer or a Huawei, OnePlus, or Xiaomi
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