Service Desk
Looking for Solano Campus Support? Click here.
In early December 2025, Cal Poly Solano campus faculty and staff were issued new Cal Poly accounts. Please continue to use your existing Solano account to log in to Solano servers and for Help Desk tickets. The new Cal Poly account can't be used to log in to those systems yet.
NOTE: To avoid login issues, please do not log in to both accounts on the same browser.
Visit the Switching Between CSUM and Cal Poly Accounts self-help article to learn more.
Concierge Tech Support
Available to faculty, staff, and students through the ITS Service Desk. This includes basic troubleshooting, hardware and software support, and consultation regarding ITS services such as your Cal Poly Account, WiFi, software, and printing
Hours of Operation:
Monday - Friday
8 a.m. - 5 p.m.
Campus Location:
Kennedy Library, 1st Floor
Looking for Solano Campus Classroom Support? Click here.
In early December 2025, Cal Poly Solano campus faculty and staff were issued new Cal Poly accounts. Please continue to use your existing Solano account to log in to Solano servers and for Help Desk tickets. The new Cal Poly account can't be used to log in to those systems yet.
NOTE: To avoid login issues, please do not log in to both accounts on the same browser.
Visit the Switching Between CSUM and Cal Poly Accounts self-help article to learn more.
Classroom Audiovisual Support
If you need immediate assistance with instructional space technology,
call 805-756-7000
or submit a Classroom A/V Support Request
Classroom A/V Support Hours of Operation:
Monday - Thursday
6:45 am - 9:15 pm
&
Friday
6:45 am - 5 pm
For help in other spaces, like conference rooms, submit a General Help request.
Tech Rentals
Laptops are available for students to check out at no cost for academic use.
Visit calpoly.getconnect2.com for hours and availability.
Request Support | 805-756-7000 | Service Catalog
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