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Softphone (MiCollab) – Quickstart


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Softphone (MiCollab) – Quickstart

Owned by Frank Gonzales
Last updated: May 29, 2025

Follow the steps below when setting up your softphone (MiCollab) for the first time.

NOTE: Please see the https://productdocuments.mitel.com/doc_finder/UG/Apps-Solutions/MiCollab%209.8/MiCollab%20Client/MiCollab_PC_Client_OH/en_US/index.html#t=MiCollab_Client/micollab_client_online_help/PC_MAC_WEB_MOB/content/Self_Deployment.html support document for more in-depth guidance.

Set Up MiCollab on Mac or PC

Set Up MiCollab on Mobile

Call Handling

Make Outgoing Calls

Transfer a Call

Mute and Hold

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