Passphrse/Password Help
New Student Applicant?
Please visit Applicant First Time Account Activation.
Participating in Other Programs?
Please use the Self-Service Account Activation
Problem
"I can't log in to my Cal Poly account." or "I need to reset my passphrase/password."
Solutions
View the instructions below for assistance with your Cal Poly account passphrase/password, based on your situation…
After you reset your passphrase/password, don’t forget to update your old passphrase/password anywhere it may be saved to prevent a temporary lock on your Cal Poly account, including:
All devices including desktops, laptops, and mobile devices (phones, tablets, etc.).
If you have a Cal Poly-owned Mac computer, learn how to re-sync Mac passphrase/password.
Email programs
passphrase/password managers
Web browsers
Related Articles
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