Passphrse/Password Help


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Passphrse/Password Help

New Student Applicant?
Please visit Applicant First Time Account Activation.

Participating in Other Programs?
Please use the Self-Service Account Activation

Problem

"I can't log in to my Cal Poly account." or "I need to reset my passphrase/password."

Solutions

View the instructions below for assistance with your Cal Poly account passphrase/password, based on your situation…

 

 

After you reset your passphrase/password, don’t forget to update your old passphrase/password anywhere it may be saved to prevent a temporary lock on your Cal Poly account, including:

  • All devices including desktops, laptops, and mobile devices (phones, tablets, etc.).

  • If you have a Cal Poly-owned Mac computer, learn how to re-sync Mac passphrase/password.

  • Email programs

  • Wi-Fi settings

  • passphrase/password managers

  • Web browsers


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