Disk Encryption Help

Problem

"My recently encrypted computer is locked" or "I can no longer save files to my external/USB drive."

Solutions

Here are some commonly reported issues if your hard drive was recently encrypted with solutions below... 

• Your computer may lock to a different screen requiring a long passcode to decrypt the device.

• Your External/USB drive asks for you to encrypt them before you can write files to them.
  
  

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