If you’re having trouble connecting to eduroam WiFi or experiencing poor Wifi performance, it is usually related to specific actions, conditions, or based on a device setting. We’ve listed a few common instances here with steps you can try to help get you connected.
Did you recently change your password?
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Go to your device settings and update your password. Remember to use your full email address with @calpoly.edu for eduroam.
Is eduroam running slow?
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Go to your device's wireless settings and turn off your Wi-Fi. Wait a few moments, then turn your Wi-Fi back on. This should re-connect you to the nearest Wi-Fi access point giving you a faster internet speed.
Are you trying to connect an IoT device? (such as a game console, printer or media device)
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There is a separate WiFi network for those types of devices called CP-IoT-Secure.
Open the Command Prompt (through the Start menu: Start > Windows System > Command Prompt) and paste gpupdate /force into the command window. This will configure your computer to connect to eduroam WiFi.
If you are unable to locate the Command Prompt or need help, submit a General Help Request.