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Dialing Instructions for International Travel


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Dialing Instructions for International Travel

Please refer to the sections below when using your mobile phone for voice calls and checking voicemail internationally.

Canada

Country Code 

From 

To 

Instruction 

Country Code 

From 

To 

Instruction 

Canada 

U.S. 

Dial Plus (+) Sign then 1 then ten digit U.S. number 

Canada 

Local 

Dial Plus (+) Sign then Country Code then Local number with Area Code (if applicable) 

Canada 

Customer Service 

Dial Plus (+) Sign then 1 then 908-559-4899 

Canada 

Other Countries 

Dial Plus (+) Sign then Country Code then International Number 

Canada 

Customer Service from a landline 

Dial 844-556-1353 

 

Checking Voicemail in US and Canada:
Use the “U.S.” instructions above and call your mobile number. Press # to interrupt the greeting and enter your password when prompted. If you’re unable to retrieve it, turn off the world device and call your mobile number from another phone.

NOTES

  • Your device may have assisted dialing functionality, allowing you to make calls directly from your contact list. If you receive error messages when making calls, try turning this option off and dialing manually. 

  • Dialing outside the U.S. requires a different dialing pattern. If the sequence requires a plus sign (+), hold down the zero (0) or the asterisk (*) until the plus sign appears on the display. If you have difficulty with the Plus Sign, try 0-0 (zero, zero) and then the international number. If the international local number starts with a zero, drop the zero.

  


Mexico

Country Code 

From 

To 

Instruction 

52 

Mexico 

U.S. 

Dial Plus (+) Sign or 011 then 1 then ten digit U.S. number 

52 

Mexico 

Local 

Dial Plus (+) Sign then Country Code then mobile number with Area Code (if applicable) 

52 

Mexico 

Other Countries 

Dial Plus (+) Sign then Country Code then International Number 

52 

Mexico 

Customer Service 

Dial Plus (+) Sign then 1 then 908-559-4899 

52 

Mexico 

Customer Service from a landline 

Dial 001-8442528672 

Checking Voicemail in Mexico:

  • To check your Voicemail, use the “U.S.” instructions above and call your mobile number. Press # to interrupt the greeting and enter your password when prompted. If you’re unable to retrieve it, turn off the world device and call your mobile number from another phone.

  • Call +1-845-613-8700 and follow the prompts to confirm or enter your mobile number. If you have a data connection you can also use visual voicemail. 

NOTES

  • Your device may have assisted dialing functionality, allowing you to make calls directly from your contact list. If you receive error messages when making calls, try turning this option off and dialing manually. 

  • Dialing outside the U.S. requires a different dialing pattern. If the sequence requires a plus sign (+), hold down the zero (0) or the asterisk (*) until the plus sign appears on the display. 

    • If you have difficulty with the Plus Sign, try 0-0 (zero, zero) and then the international number. 

    • If the international local number starts with a zero, drop the zero.  


Israel

Country Code 

From 

To 

Instruction 

972

Israel

Customer Service from a landline

Dial 013 800-50050099 (Israel Barak Netvision) or 014 800-50050099 (Israel Bezeq) 

972

Israel

U.S.

Dial Plus Sign then 1 then 10 digit U.S. Number

972

Israel

Local

Dial Plus Sign then Country code then Local Number with Area Code (if applicable)

972

Israel

Other Countries

Dial Plus Sign then Country Code then international number

972

Israel

Customer Service

Dial Plus Sign then 1 then 908-559-4899

Checking Voicemail in Israel:

To check your Voicemail, use the “U.S.” instructions above and call your mobile number. Press # to interrupt the greeting and enter your password when prompted. If you’re unable to retrieve it, turn off the world device and call your mobile number from another phone.

NOTES

  • Your device may have an assisted dialing functionality that allows you to make calls directly from your contact list. If you receive error messages when making calls, try turning this option off and dialing manually.

  • Dialing outside the U.S. requires a different dialing pattern. If the sequence requires a plus sign (+), hold down the zero (0) or the asterisk (*) until the plus sign appears on the display.

    • If you have difficulty with the Plus Sign, try 0-0 (zero, zero) and then the international number.

    • If the international local number starts with a zero, drop the zero.

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