Transfer Mobile Service from a State to Personal Phone

There can not be one or more months of charges for the Cal Poly mobile phone appearing on the departments' telephone bill. It is the responsibility of the department, working with the employee, to reconcile any charges for the Cal Poly mobile phone, appearing on the departments' telephone bill, and identifying payment method.

Mobile service providers may require a credit check to initiate the new account and will offer consulting about personal rate plans.

If eligible for an equipment upgrade, a device may be ordered on the new account and shipped based on the new contact information. This may also be accomplished at a Verizon retail store after the new account is in place.

Mobile devices purchased on the Cal Poly government account with State funds are State property. If an employee is leaving Cal Poly employment, a new phone must be purchased during the transfer process and the old device returned to the department. The department may keep the device and re-purpose it to another department member, retain it as a "back-up" phone, or surplus the property via Cal Poly Facilities Management & Development.

All sensitive data must be removed from the device before it is reused or given to Facilities.

IMPORTANT: University mobile numbers that are removed from the Cal Poly Verizon Wireless Account are no longer the property of Cal Poly and are returned to the carrier's pool of numbers. Therefore per Verizon's policy, mobile numbers are not available for reactivation and return to our government account.