/
Can't Access a Zoom Meeting or Features
Can't Access a Zoom Meeting or Features
Problem
"I can't access a Zoom meeting, breakout rooms, or certain features."
"The Zoom app is freezing."
Solution
Most issues can be resolved by logging in to Zoom with your @calpoly.edu email address or by updating the Zoom app.
Related Articles
Related content
Join a Zoom Meeting
Join a Zoom Meeting
More like this
Can't Connect to Zoom Error Message
Can't Connect to Zoom Error Message
More like this
Zoom Apps and Approval
Zoom Apps and Approval
More like this
Zoom - QuickStart
Zoom - QuickStart
Read with this
Log in to Zoom with the App
Log in to Zoom with the App
More like this
Log in to Zoom from a Browser
Log in to Zoom from a Browser
More like this
Request Support | 805-756-7000 | Service Catalog
Site Map | Privacy Notice | Web Accessibility Statement | © 2025 California Polytechnic State University