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Cal Poly’s Virtual Private Network (VPN) service allows faculty, staff, and students to access campus technology resources securely.

Items to consider before installing the Global Protect VPN client on your computer:

  • You must be enrolled in Multi-Factor Authentication (Duo) before setting up VPN.

  • You will need administrative access or “elevated rights” to install VPN software on your device.

  • The GlobalProtect VPN app uses your default browser for you to input your login information and to display messages related to connectivity. (Learn more about changing your default browser on Mac, or Windows)

  • Department email accounts will not connect to the VPN. Connect using your personal Cal Poly account.

  • If prompted to update to the newest version of GlobalProtect VPN client, please do so.

If you’re using a Cal Poly state-owned computer or a tech rental, the GlobalProtect VPN is typically preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac.

Install VPN Client - (On Mac, Windows, iOS, Android, & Linux)

Mac

 click to view how to install on Mac...

STEP 1 | IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

STEP 2 | Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password. 

Cal Poly login pop-up

STEP 3 | You will be prompted to authenticate with Duo

STEP 4 | Click on the Download Mac 32/64 bit GlobalProtect agent link.

Paloalto networks global protect download page. 'Download Mac 32-64 bit Global Protect agent' is highlighted

STEP 5 | Once downloaded, double-click the file to launch the GlobalProtect.pkg installer.

STEP 6 | Start the installation by clicking Continue.

Install ProbalProtect pop-up. Continue highlighted

STEP 7 | Select your computer disk (generally labeled Macintosh HD), then click Continue.

Continue highlighted

STEP 8 | Select BOTH GlobalProtect and GlobalProtect System extensions, then click Continue.

Checked boxed for GlobalProtect and System Extensions

STEP 9 | Next, click Install.

Install GlobalProtect pop-up. Install button is highlighted

STEP 10 | Here you should receive a prompt asking you to enter your password to allow this installation. Enter the password you use for your Mac, then click Install Software.

Installer pop-up. Install Software button is highlighted

STEP 11 | You should get a message indicating that The installation was successful. Then click Close.

Install GlobalProtect pop-up. 'The Installation was successful' message. Close button is highlighted

STEP 12 | From the top screen menu bar, Click the GlobalProtect icon, then click Get Started

Global Protect icon is highilghted and clicked. Welcome message. 'Get Started' is highlighted

STEP 13 | Enter cpvpn.calpoly.edu as the portal address, then click Connect

GlobalProtect pop-up. 'Not Connected'. Connect button is highlighted

macOS 10.13 and later users

You may need to go to System PreferencesSecurity & PrivacyGeneral. Next, click the lock icon, enter your password, then click the Unlock button. Lastly, click Allow.

STEP 14 | Type your Cal Poly username (do not include @calpoly.edu) and password, then click the Login button. Do not press the ENTER key on your keyboard.

VPN-Login-2.png

NOTE: If GlobalProtect App security warnings pop up on-screen, always click Allow.

STEP 15 | You are now connected to Cal Poly's VPN. The Connected status is displayed in the Mac Menu Bar.

STEP 16 | Once you are done with your session, click the GlobalProtect icon, then click the  menu icon, then select Disconnect.

GlobalProtect icon is highlighted and clicked. Menu, Disconnect is highlighted


Windows

 click to view how to install on Windows...

IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo).You will need to add a primary and secondary device.

STEP 1 | Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password. 

Cal Poly login pop-up

STEP 2 | You will be prompted to authenticate with Duo.

STEP 3 | Click the Download Windows 64 bit or Windows 32 bit GlobalProtect agent link, depending on your operating system version.

paloalto networks GlobalProtect download page. 'Download Windows 32 bit GlobalProtect agent' is highlighted

STEP 4 | Run the downloaded file. Then, after the GlobalProtect Setup Wizard opens, install it by clicking Next
If asked "Do you want to allow this app to make changes to your device?" click Yes

STEP 5 | If you do not see the GlobalProtect window, go to the system tray located in the bottom right section of the Windows taskbar, and click on the globe icon.

globe icon

STEP 6 | Click Get Started.

Get Started button highlighted

STEP 7 | Enter cpvpn.calpoly.edu as the portal address, then click Connect

cpvpn.calpoly.edu typed in the field and Connect button highlighted

STEP 8 | Type your Cal Poly username (do not include @calpoly.edu) and password, then click the Login button. Do not press the ENTER key on your keyboard.

VPN-Login-Windows.png

STEP 9 | You are now connected to Cal Poly's VPN. The Connected status is displayed in the system tray located in the bottom right section of the Windows taskbar. 

GlobalProtect icon is highlighted

STEP 10 | Once you are done with your session, click the GlobalProtect icon, then click the  menu icon, then select Disconnect.

GlobalProtect pop-up. Menu icon is highlighted. in Menu dropdown, Disconnect is highlighted

iOS

 click to view how to install on iOS...

STEP 1 | Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

STEP 2 | Go to the Apple App Store, and search for Global Protect. Download and launch the free app.

AppStore GlobalProtect Download

STEP 3 | Open the GlobalProctect app. Choose to Allow for the dialog box asking “GlobalProtect” Would Like to Send You Notifications.

STEP 4 | In the Address field type cpvpn.calpoly.edu as the portal address, then tap the Connect button.

iOS GlobalProtect app. 'What is your portal address'. cpvpn.calpoly.edu is entered. Connect button is highlighted

STEP 5 | Tap the Allow button to allow GlobalProtect to add VPN configurations.

'GLobalProtect' would like to Add VPN configurations. Allow button is highlighted

STEP 6 | Use Touch ID or enter your passcode to add the VPN configuration.

STEP 7 | Log in with your Cal Poly username (do not include @calpoly.edu) and password.

GLobalProtect Login pop-up. Login button is highlighted

STEP 8 | You will be prompted to authenticate with DuoPlease be aware of Cal Poly's Responsible Use Policy.

STEP 9 | You are now connected to Cal Poly's VPN.

GLobalProtect. Connected message

STEP 10 | Once you are done with your session, go to the GlobalProtecft app screen and tap the circle and shield icon button to disconnect.

Android

 click to view how to install on Android

STEP 1 | Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

STEP 2 | Go to the Google Play Store, and search for Global Protect. Tap the Install button to download and launch the free app.

Android Google Play Store GlobalProtect install button

STEP 3 | Enter cpvpn.calpoly.edu as the portal address, then click the Connect button. GlobalProtect will begin retrieving your VPN configuration.

Android GlobalProtect Login Portal Address Connect

STEP 4 | Log in with your Cal Poly username (do not include @calpoly.edu) and password.

GlobalProtect Login. Login button is highlighted

STEP 5 | You will be prompted to authenticate using Duo.

STEP 6 | Tap OK to confirm your VPN connection request.

Connection request pop-up. Ok button is highlighted

STEP 7 | Please be aware of Cal Poly's Responsible Use Policy.

Cal Poly's Responsible use policy

STEP 8 | You are now connected to Cal Poly's VPN.

Android GlobalProtect Connection tab. Auto Discovery is checked. Disconnect button is highlighted

STEP 9 | Once you are done with your session, tap the Disconnect button to disconnect.

Linux

 click to view how to install on Linux...

STEP 1 | Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

STEP 2 | Download and install the openconnect package for the operating system using one of the following methods.

  • Using openconnect, download and install the binary package for the operating system.

    1. Use a package manager.
      Sample Commands

      OS/Distribution Family Command
      Debian/Ubuntu

      apt install openconnect

      Fedoradnf install openconnect
      Red Hat/CentOSyum install openconnect
      SUSEzypper install openconnect
      Arch Linuxpacman -S openconnect
      OpenBSDpkg add openconnect
      FreeBSD

      pkg install openconnect

    2. Run openconnect --version

    3. If the version of openconnect < 8:00 and the gp option is not listed under Supported protocols, uninstall openconnect using the package manager, and build from source

  • To build from source, confirm the GNU development toolchain is installed and that you have (at least) the following tools installed: gcc, make, automake, tar.

    1. Download the latest source file from: https://www.infradead.org/openconnect/download.html

    2. Extract the source tarball with tar. X.YZ is the version number.

      xzf openconnect-X.YZ.gz

    3. Run the following commands:

      cd openconnect-X.YZ
      ./configure
      make

      This step may require administrator/root privileges.

      make install

STEP 3 | Connect to the VPN. This step may require administrator/root privileges. Use your Cal Poly username (do not include @calpoly.edu).

openconnect --protocol=gp cpvpn.calpoly.edu --user=<YOUR CAL POLY USERNAME>

STEP 4 | When prompted, enter your Cal Poly password.

STEP 5 | You are now connected to Cal Poly's VPN.

Uninstall the VPN Client

If you need to uninstall the VPN client from your computer, please visit the Paloalto GlobalProtect support site for uninstall instructions.

Version 6.2x

Version 5.2x

If you’re using a Cal Poly state-owned computer or a tech rental, the GlobalProtect VPN is typically preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac.


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