Uninstall the VPN (Global Protect) Client
- Frank Gonzales
In some cases, users may actually need to Force Quit the GlobalProtect app or even Restart their computer to unfreeze the unresponsive GlobalProtect app and try connecting/refreshing afterwards.
If you need to uninstall the VPN client from your computer, please visit the Paloalto GlobalProtect support site for uninstall instructions.
Version 6.2x
Mac Uninstall (Use https://cpvpn.calpoly.edu in Step #1 where it refers to “https://<portal address or name>)
Version 5.2x
Mac Uninstall (Use https://cpvpn.calpoly.edu in Step #1 where it refers to “https://<portal address or name>)
If you’re using a Cal Poly state-owned computer or a tech rental, the GlobalProtect VPN is typically preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac.
See the support page to Set up VPN on a State-Issued Computer
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