Passphrase/Password Requirements
To log in to your Cal Poly account, our systems require you to select either a passphrase or password.
Visit Passphrase/Password Help if you can't log in to your Cal Poly account.
While you can continue using a traditional password, we strongly encourage switching to a passphrase.
This involves combining multiple words into a long string of at least 16 characters. The extra length of a passphrase makes it harder to crack while also making it easier for you to remember.
What are the requirements for a Passphrase?
Character Length:
Minimum length:
16 charactersMaximum length:
40 characters
CAN INCLUDE:
These special characters are allowed…
! $ % & , ( ) * + - . / ; : < = > ? [ \ ] ^ _ { | } ~ and spaces.
CAN NOT CONTAIN:
Any previous Cal Poly Portal passphrases used within the last two years are not allowed.
What are the requirements for a Password?
Character Length:
Minimum length:
12 charactersMaximum length:
15 characters
MUST CONTAIN:
Include at least one (1) character from three (3) of the following:
Uppercase letters (A-Z)
Lowercase letters (a-z)
Numbers (0-9)
Any of the following special characters: ! $ % & , ( ) * + - . / ; : < = > ? [ \ ] ^ _ { | } ~
MUST NOT CONTAIN:
Do not use any of the following:
Any words of 3 + characters (including non-English words)
Any groups of 3 + identical character types
Any names, persons, places, or things from a common dictionary
Any of your names (first, middle, last) or any current Cal Poly username
Any previous Cal Poly Portal passwords used within the last two years
Repetitive characters (sequences)
How Often Do I Need to Update My Passphrase/Password?
The expiration period is 400 days, allowing you to reset your passphrase/password on the same date each year if you choose.
After you reset/update your passphrase/password, don’t forget to update it anywhere it may be saved to prevent a temporary lock on your Cal Poly account, including:
All devices including desktops, laptops, and mobile devices (phones, tablets, etc.) If you have a state macOS computer, learn how to update the device password.
Email programs
Wi-Fi settings
Password managers
Web browsers
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