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Problem

"I need to upgrade the Windows operating system on my Cal Poly PC."

"I keep getting a pop-up window on my state-owned computer that says I must reactivate Windows. How do I download the license activation key?"

Solution

To install Windows upgrades:

  1. From the Start Menu, click Settings.

  2. Click Update & Security.

  3. Click Check online for updates from Microsoft Update.

  4. If there are updates, once they are finished installing, click the Restart now button. Updates will disappear once installed unless a restart is needed.
    If you see a Pending restart message next to an update, you may need to run updates more than once.


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