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Problem

"I need to upgrade the Windows operating system on my Cal Poly PC."

"I keep getting a pop-up window on my state-owned computer that says I must reactivate Windows. How do I download the license activation key?"

Solution

To install Windows upgrades:

  1. Click the Start Menu > Settings.



  2. Click Update & Security.



  3. Click Check online for updates from Microsoft Update.
  4. If there are updates, once they are finished installing, click the Restart now button. Updates will disappear once installed unless a restart is needed.


You may need to run updates more than once, especially if you see the Pending restart message next to the update.




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