Can't Connect to eduroam WiFi

Go to your device settings and update your password. Remember to use your full email address with @calpoly.edu for eduroam.

Go to your device's wireless settings and turn off your Wi-Fi. Wait a few moments, then turn your Wi-Fi back on. This should connect you to the nearest access point.   

Force restart your device then try connecting to eduroam again.

1. Click the Network or Wi-Fi icon on the taskbar, then click Open Network and Sharing Center.
   
   
   
   
2. Click Manage wireless networks.
   
   
   
   
3. Click Add.
   
   
   
   
4. Click Manually create a network profile.
   
   
   
   
5. Fill in the following information, then click Next.
   • Network name: eduroam
   • Security type: WPA2-Enterprise
   • Encryption type: AES
   • Tick the radio button for: Save this network for me only
   • Check the box for: Start this connection automatically
     
     
     
     
6. Click Change connection settings.
   
   
   
   
7. Go to the Security tab and click Settings.
   
   
   
   
8. Click Configure.
   
   
   
   
9. Uncheck the "Automatically use my Windows logon name and password (and domain if any)." checkbox, then click the OK button.
   
   
   
   
10. Go back to the Security tab, click Advanced settings.
    
    
    
    

11. Check the box for: Specify authentication mode, from the drop-down select User authentication. Click the Save credentials button.

    If the Save credentials button is greyed out, please skip to step 13.

     
    
    
    

12. Enter your Cal Poly email address (username@calpoly.edu) and password, then click the OK button.
    
    
    
    
13. Click the OK button for any open windows, then click the Wi-Fi icon on the taskbar and under eduroam click the Connect button.
    
    
    
    
14. You may receive a Windows Security Alert, click the Connect button to connect.