Problem
"I can't connect to WiFi."
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To fix this issue, try one or more of the following solutions.
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The eduroam WiFi network does not work with IoT devices. There is a separate network for devices that typically connect only to home WiFi networks called CP-IoT-Secure. Learn how to connect to CP-IoT-Secure and what WiFi devices are supported on campus. |
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If you are having trouble accepting the new certificate:
If you are unable to locate the Command Prompt or need help, submit a General Help Request. |
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Click the Network or Wi-Fi icon on the taskbar, then click Open Network and Sharing Center. Click Manage wireless networks. Click Add. Click Manually create a network profile. Fill in the following information, then click Next . Click Change connection settings. Go to the Security tab and click Settings. Click Configure. Uncheck the "Automatically use my Windows logon name and password (and domain if any)." checkbox, then click the OK button. Go back to the Security tab, click Advanced settings. Check the box for: Specify authentication mode, from the drop-down select User authentication. Click the Save credentials button.
Enter your Cal Poly email address (username@calpoly.edu) and password, then click the OK button. Click the OK button for any open windows, then click the Wi-Fi icon on the taskbar and under eduroam click the Connect button. Anchor | | skip | skip |
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Software on your computer may be inadvertently blocking you from connecting to wireless. Submit a General Help request with your device's WiFi hardware/MAC address. Affected apps/devices include:
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