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Cal Poly’s Virtual Private Network (VPN) service allows faculty, staff, and students to access campus technology resources securely.

Items to consider before connecting to the Global Protect VPN client on your computer:

Cal Poly state-owned computer or a tech rental, typically have the GlobalProtect VPN preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac.

  • You must be enrolled in /wiki/spaces/CPKB/pages/1851850753 before setting up VPN.

  • The GlobalProtect VPN app uses your default browser for you to input your login information and to display messages related to connectivity. (Learn more about changing your default browser on Mac, or Windows)

  • Department email accounts will not connect to the VPN. Connect using your personal Cal Poly account.

Connect VPN Client - (On Mac and Windows)

 Mac
  1. From the top screen menu bar, Click the GlobalProtect icon, then click Get Started
    If the icon is not showing, use Spotlight to search for the GlobalProtect app and run the app.

Global Protect icon is highilghted and clicked. Welcome message. 'Get Started' is highlighted

  1. Enter cpvpn.calpoly.edu as the portal address, then click ConnectA Cal Poly portal sign-in window will appear on your browser.

    GlobalProtect pop-up. 'Not Connected'. Connect button is highlighted

    macOS 10.13 and later users

    You may need to go to System PreferencesSecurity & PrivacyGeneral. Next, click the lock icon, enter your password, then click the Unlock button. Lastly, click Allow.

  2. Log in with your Cal Poly username (do not include @calpoly.edu) and password (similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).
    If GlobalProtect App security warnings pop up on-screen, always click Allow.

  3. You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying Open GlobalProtect App? 
    Check the box, then click Open GlobalProtect.app.

    'Open GlobalProtect.app' pop-up. 'Always allow' is checked. 'Open GlobalProtect.app' is highlighted

  4. You are now connected to Cal Poly's VPN.

  5. Once you are done with your session, click the GlobalProtect icon, then click the  menu icon, then select Disconnect.

    GlobalProtect icon is highlighted and clicked. Menu, Disconnect is highlighted


 Windows
  1. If you do not see the GlobalProtect window, go to the system tray located in the bottom right section of the Windows taskbar, and click on the globe icon.

    globe icon

  2. Click Get Started.

Get Started button highlighted

  1. Enter cpvpn.calpoly.edu as the portal address, then click ConnectA Cal Poly portal sign-in window will appear on your browser.

    cpvpn.calpoly.edu typed in the field and Connect button highlighted

  2. Log in with your Cal Poly username (do not include @calpoly.edu) and password (similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).

  3. You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying This site is trying to open GlobalProtect
    Check the box, then click Open. You may need to click on the click here link in the browser window to launch GlobalProtect.

    Paloalto dialog box. Checked box, Open highlighted and click here highlighted.

  4. You are now connected to Cal Poly's VPN. The Connected status is displayed in the system tray located in the bottom right section of the Windows taskbar. 

    GlobalProtect icon is highlighted

  5. Once you are done with your session, click the GlobalProtect icon, then click the  menu icon, then select Disconnect.

    GlobalProtect pop-up. Menu icon is highlighted. in Menu dropdown, Disconnect is highlighted


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