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Account Expiration and Extension

Account Expiration

When you leave Cal Poly, you may still have access to some university resources for a limited period of time.

Role

How/When Accounts Expire

Action Required

Role

How/When Accounts Expire

Action Required

Students

6 months after graduation

  • Office 365 account, which includes Cal Poly email access, expires*

~2 years (8 academic quarters) after graduation

  • My Cal Poly Portal access expires

2 years after graduation

  • Zoom access expires

NOTE: Student Microsoft 365 accounts also expire if a student stops attending classes for 3 quarters and has not yet graduated.

 

To maintain read-only access to your Cal Poly email account, you must set up an Email Delivery Address (EDA). This forwards your Cal Poly email to an off-campus account up until your My Cal Poly Portal access expires.

Faculty

Faculty accounts expire when they have not taught a class for 4 academic quarters.

No action required. If you have eligibility concerns, contact Academic Personnel.

Emeritus

Does not expire.

No action required. See the Emeritus Technology Support and Services for additional information.

Staff

17 days after leaving employment

  • Office 365 account, which includes Cal Poly email access, expires

90 days after leaving employment

  • My Cal Poly Portal access expires


No action required. If you have eligibility concerns, contact Human Resources.

University Guests/Affiliates

Guest accounts expire after 1 year.

No action required. A department sponsor may submit an Account Extension Request to renew guest status.


Departments, Units, or Services

Shared accounts do not expire. 

Passwords expire annually and can be reset using the Cal Poly Password Manager. The account owner (administrative or technical contact) can also request a password reset by calling the ITS Service Desk at 
805-756-7000.

 

Account Extension

If you'd like to:

Account extensions require approval from a sponsoring campus organization.


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