Account Expiration and Extension
Account Expiration
When you leave Cal Poly, you may still have access to some university resources for a limited period of time.
Role | How/When Accounts Expire | Action Required |
---|---|---|
Students | 6 months after graduation
~2 years (8 academic quarters) after graduation
2 years after graduation
NOTE: Student Microsoft 365 accounts also expire if a student stops attending classes for 3 quarters and has not yet graduated.
| To maintain read-only access to your Cal Poly email account, you must set up an Email Delivery Address (EDA). This forwards your Cal Poly email to an off-campus account up until your My Cal Poly Portal access expires. |
Faculty | Faculty accounts expire when they have not taught a class for 4 academic quarters. | No action required. If you have eligibility concerns, contact Academic Personnel. |
Emeritus | Does not expire. | No action required. See the Emeritus Technology Support and Services for additional information. |
Staff | 17 days after leaving employment
90 days after leaving employment
| No action required. If you have eligibility concerns, contact Human Resources. |
University Guests/Affiliates | Guest accounts expire after 1 year. | No action required. A department sponsor may submit an Account Extension Request to renew guest status. |
Departments, Units, or Services | Shared accounts do not expire. | Passwords expire annually and can be reset using the Cal Poly Password Manager. The account owner (administrative or technical contact) can also request a password reset by calling the ITS Service Desk at |
Account Extension
If you'd like to:
EXTEND or REACTIVATE a Cal Poly account,
please submit an Account Extension Request.
Account extensions require approval from a sponsoring campus organization.
EXTEND your Microsoft 365 account, (which includes email and calendar)
please submit an Other Account Modification Request.
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