You can add a device, change the name, or delete an authentication device for use with Duo Mobile.
If you need to reactivate Duo Mobile for an enrolled mobile phone, visit Reactivate Duo Mobile on a New Phone
How Do I Add a Device?
Log in to the My Cal Poly portal.
Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit.
Select an authentication method and complete the verification on your currently enrolled device.
Once authenticated, you will see a page that lists your devices in square cells. Click the Add a device button.
Select an option to authenticate on your new device. Learn more about the options…
Complete the new device enrollment by inputting your information in the corresponding prompts.
How Do I Rename My Device?
Log in to the My Cal Poly portal.
Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit.
Select an authentication method and complete the verification on your currently enrolled device.
Once authenticated, you will see a page that lists your devices in square cells. Click the Edit, then click Rename.
How Do I Delete My Device?
Log in to the My Cal Poly portal.
Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit.
Select an authentication method and complete the verification on your currently enrolled device.
Once authenticated, you will see a page that lists your devices in square cells. Click the Edit, then click Delete. Conform the deletion.
If you replaced your mobile device with a new model and kept the same phone number, you can reactivate multi-factor authentication by clicking Device Options > Reactivate Duo Mobile. Find more detailed instructions on the Reactivate Duo Mobile on a New Phone page.