Manage a Duo Device

You can add a device, change the name, or delete an authentication device for use with Duo Mobile.

Log in to the My Cal Poly Portal.
Click the Personal Info tab. Under Personal Info, select Authorized Devices. Open the Multi-factor Authentication dropdown. Click Edit.
Select an authentication method and complete the verification on your currently enrolled device.
Once authenticated, you will see a page that lists your devices in square cells. Click Add a device.
Select an option to authenticate on your new device. Learn more about the options…
Complete the new device enrollment by inputting your information in the corresponding prompts.

Log in to the My Cal Poly Portal.
Click the Personal Info tab. Under Personal Info, select Authorized Devices. Open the Multi-factor Authentication dropdown. Click Edit.
Select an authentication method and complete the verification on your currently enrolled device.
Once authenticated, you will see a page that lists your devices in square cells. Click Edit, then click Rename.
Type a new name, then click the Rename button.

Log in to the My Cal Poly Portal.
Click the Personal Info tab. Under Personal Info, select Authorized Devices. Open the Multi-factor Authentication dropdown. Click Edit.
Select an authentication method and complete the verification on your currently enrolled device.
Once authenticated, you will see a page that lists your devices in square cells. Click Edit, then click Delete. You will be asked to confirm the deletion.

If you replaced your mobile device with a new model and kept the same phone number, please view the Reactivate Duo Mobile on a New Phone page.

Cal Poly ITS Knowledge Base