Access the Telephone Requests Portlet

Only department Telephone Coordinators get access to the Telephone Requests portlet. 

1. Log in to the My Cal Poly Portal > My Apps > Technical Service Request.
2. Select Service Request, then Request Information > General Issue, and Specific Issue > Other Telephone issue.
   
3. In the Phone # and Billing Chartfield fields enter some text to bypass the field.
4. In the Summary field, enter your request.
5. In the Description field include the new Telephone Coordinator's name, username, and phone #. 
   
6. In the Assigned Team field, select ITS ENS Voice, then click the Save button to submit your request.
   
   

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