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Problem

"I can't connect to eduroam on my personal Apple computer after trying to sign in with my Cal Poly email address and password." 

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4. Reconnect

  1. Confirm you can log in to the My Cal Poly Portal from your mobile phone.

  2. Connect to eduroam.

  3. Enter your full Cal Poly email address (including the @calpoly.edu) and password.

  4. Click Continue, then enter your computer password to finish connecting to eduroam.


Info

  • If after following the instructions above you're still unable to connect, restart your computer.

  • This is considered advanced troubleshooting. If you do not feel comfortable following these steps, bring your device to the Service Desk Monday - Friday 8 a.m. - 5 p.m.


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