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Info

Printers are not supported by campus ethernet or wifi.
The following methods are recommended for connecting To connect to personal printers on campus you can use these methods:
USB cable, AirPrint, WiFi Direct, and Bluetooth.

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titleClick to view how to register...
Info

To complete registration, you will need to know:

  1. Go to Device Registration and log in with your Cal Poly email address (username@calpoly.edu) and password, then click Log In.

    registration login screen

  2. Click the Create Device or Create New Device button.

    create device and create new device buttons highlighted

  3. Enter the device's 12 digit ethernet/wired hardware/MAC address, separate the characters with colons (XX:XX:XX:XX:XX:XX), then select Wired for the Device Type.

  4. To share access to your device, enter Cal Poly email addresses (username@calpoly.edu) separated with commas, then click Create.

    create a new device dialog box

  5. On the next page, you will see your personalized network password, which will only work for that registered device.

    finished creating device confirmation screen

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titleClick to view how to connect...

  1. If you are plugging into:

    1. a wall port, you will typically use ports labeled W.

      Faceplate. W portal is highlighted

    2. an Aruba access point, use ports E1, E2 or E3. Do not plug into the port farthest to the left.

      aruba routed. ports E1, E2, E3 are highlighted

  2. Using a ethernet cable, plug one end into your computer's ethernet port, and the other end into the wall port or Aruba Access Point.
     

    ethernet cable

  3. On your computer, open a web browser. You should be prompted to enter your Cal Poly username (do not include @calpoly.edu) and password. Click Log in.

  4. You should now be connected via ethernet.

Infonote

Troubleshooting

  1. If your browser doesn’t display the login page, browse to any website (like calpoly.edu or amazon.com) and you should automatically be redirected to the login page. 

  2. If you aren't redirected, click on the link below for your device, then browse to a website to confirm you're connected. 

  3. Unplug the ethernet cable from your computer, wait 10 seconds, then plug it back in and repeat troubleshooting steps 1 and 2.

  4. If you still need help, submit a University Housing Tech Support request and include building #, room #, faceplate #, anda photo of the port.

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Optional Step) - SHARE

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titleClick to view how to share...

You can share access to your device with other Cal Poly users by logging into Device Registration and clicking Manage Devices. Normally, your device will not be seen by anyone else. Once sharing is enabled for another user, they will be able to see the device (e.g. AirPlay).

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Expand
titleClick to find out how to view...

  1. Go to Device Registration and log in with your Cal Poly email address (username@calpoly.edu) and password.

  2. Click Manage Devices, then click on the device you'd like to view.

  3. Click Edit to see specific information about a device, including its device type and who the device is shared with. If you register a wired device as wireless or vice versa, you can change the device type here. The Wi-Fi password will automatically be generated if necessary.

    Device registration, manage devices. MAC adress on top left-corner is highlighted. Edit button is clicked and highlighted. Edit IoT Device page. 'Device type', 'shared with' fields and update button are highlighted

  4. Click Update Device to save any changes.

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id-faceplate-accesspoint
id-faceplate-accesspoint

Info

How to Identify Your Access Point or Faceplate

  • Sierra Madre, Yosemite, *North & South Mountain, *Cerro Vista, *Poly Canyon Village

    aruba access point.pngImage Added

  • yakʔityutyu, *North & South Mountain, *Cerro Vista, *Poly Canyon Village

    faceplate.pngImage Added

* Rooms in these Residence Halls and Apartments can have a mix of access points and faceplates. For troubleshooting, find your access point first.

Info

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