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If you’re having trouble connecting to eduroam WiFi or experiencing poor Wifi performance, it is usually related to specific actions, conditions, or based on a device setting. We’ve listed a few common instances here with steps you can try to help get you connected.
Did you recently change your password?
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Go to your device settings and update your password. Remember to use your full email address with @calpoly.edu for eduroam. |
Is eduroam running slow?
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Go to your device's wireless settings and turn off your Wi-Fi. Wait a few moments, then turn your Wi-Fi back on. This should re-connect you to the nearest Wi-Fi access point giving you a faster internet speed. |
Are you trying to connect an IoT device?
(such as a game console, printer or media device)
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There is a separate WiFi network for those types of devices called CP-IoT-Secure. Learn how to connect to CP-IoT-Secure and what WiFi devices are supported on campus.
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Software on your computer may be inadvertently blocking you from connecting to wireless. Submit a General Help request with your device's WiFi hardware/MAC address. Affected apps/devices include:
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