Open the Command Prompt(through the Start menu: Start> Windows System> Command Prompt) and paste gpupdate /force into the command window. This will configure your computer to connect to eduroam WiFi.
If you are unable to locate the Command Prompt or need help, submit a General Help Request.
Lenovo computer or a Huawei, OnePlus, or Xiaomi device
Software on your computer may be inadvertently blocking you from connecting to wireless. Submit a General Help request with your device's WiFi hardware/MAC address.
Affected apps/devices include:
Avast Antivirus
360 Total Security
Fing (network scanning software)
Lenovo Wi-Fi Security, Lenovo Vantage and Lenovo Location Services
Software on Xiaomi devices (often antivirus or network software)
Software on OnePlus devices (often antivirus or network software)
Software on Huawei devices (often antivirus or network software)
...
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