Page Comparison

Problem

"I can't connect to eduroam on my personal Apple computer after trying to sign in with my Cal Poly email address and password." 

Solution

Follow either the download and install or manual instructions thesteps below to remove forget networks, remove certificates , and profiles, then connect to wireless. 

Download and install

1. Download the Wi-Fi configuration profile, then double click the file.

2. From the Apple menu (top left corner of your screen), go to System Preferences > Profiles.

3. Under Downloaded, click on Wi-Fi - eduroam - 2022-2023 (CP).

4. Click the Install… button.

5. Enter your full Cal Poly email address (including the @calpoly.edu) and password.

6. In the “Profiles wants to make changes.” dialog box, enter your computer password.

7. Connect to eduroam.

OR

...

1. Forget Networks

1. From the Apple menu (top left corner of your screen), go to System Preferences > Network.

2. From the left menu, select Wi-Fi, then click the Advanced... button (bottom right).

3. Under Preferred Networks, select eduroam, then click the subtract (-) button to remove the network. Also, remove SecureMustangWireless, Cal Poly Guest, and WiFi Setup, if applicable.

4. Click OK, then click Apply.

...

4. Reconnect

1. Confirm you can log in to the My Cal Poly Portal from your mobile phone.

2. Connect to eduroam.

3. Enter your full Cal Poly email address (including the @calpoly.edu) and password.

4. Click Continue, then enter your computer password to finish connecting to eduroam.

...

Related Articles