Problem
"I can't connect to WiFi."
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If you are having trouble accepting the new certificate:
If you are unable to locate the Command Prompt or need help, submit a General Help Request. |
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Go to your device's wireless settings and turn off your Wi-Fi. Wait a few moments, then turn your Wi-Fi back on. This should connect you to the nearest access point. |
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Force restart your device then try connecting to eduroam again. |
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Software on your computer may be inadvertently blocking you from connecting to wireless. Submit a General Help request with your device's WiFi hardware/MAC address. Affected apps/devices include:
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The eduroam WiFi network does not work with IoT devices. There is a separate network for devices that typically connect only to home WiFi networks called CP-IoT-Secure. Learn how to connect to CP-IoT-Secure and what WiFi devices are supported on campus. |
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