Cal Poly’s Virtual Private Network (VPN) service allows faculty and staff to securely access campus technology resources including the wiki, file shares (V: drive), and software including Minitab, MATLAB, ArcMap, JMP Pro, ArcGIS Pro, AutoCAD 2019, Solidworks 2019 SP 3.0, and more. If you have questions about accessing specific technology resources via VPN or need help, ask your local tech support or the ITS Service Desk.
- To access GlobalProtect VPN, you must first enroll in Duo, Cal Poly’s multi-factor authentication tool.
- You may need administrative access or “elevated rights” to install VPN software and update the configuration settings on your device.
- For the best results, make sure your computer is updated to the latest operating system.
- If prompted to update to the newest version of GlobalProtect VPN, please do so.
- The GlobalProtect Linux agent is not officially supported. College of Engineering students, contact your local tech support.
Agents
- Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.
- Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password.
You will be prompted to authenticate with Duo.
- Click on the Download Mac 32/64 bit GlobalProtect agent link.
- Once downloaded, launch the GlobalProtect.pkg.
- Start installation by clicking the Continue button three times.
- Use Touch ID or enter your password to allow the software to be installed. If asked, click the Install Software button. You should receive a confirmation message that your software has been installed. Then click the Close button.
- If asked "Do you want to move the GlobalProtect Installer to the Trash?", click the Move to Trash button.
At the top of the window, click the GlobalProtect icon. Enter cpvpn.calpoly.edu as the portal address, then click the Connect button.
macOS 10.13 and later users
You may need to go to click Allow.
- Log in with your Cal Poly username (do not include @calpoly.edu) and password (similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).
- Please be aware of Cal Poly's Responsible Use Policy.
- You are now connected to Cal Poly's VPN.
- Once you are done with your session, click the GlobalProtect icon, then click the Disconnect button.
- Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.
- Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password.
You will be prompted to authenticate with Duo.
- Click the Download Windows 64 bit or Windows 32 bit GlobalProtect agent link, depending on your operating system version.
- Run the downloaded file. If asked "Do you want to allow this app to make changes to your device?" click the Yes button.
- After the GlobalProtect Setup Wizard opens, install it by clicking the Next button three times. Then click the Close button.
- Enter cpvpn.calpoly.edu as the portal address, then click the Connect button. If you do not see the GlobalProtect window, go to the system tray and click on the globe icon.
- Log in with your Cal Poly username (do not include @calpoly.edu) and password (similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).
- Please be aware of Cal Poly's Responsible Use Policy.
- You are now connected to Cal Poly's VPN.
- Once you are done with your session, go to the system tray and click the GlobalProtect icon. Click the Disconnect button.
- Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.
- Go to the Apple App Store, search for Global Protect. Download and launch the free app.
- Enter cpvpn.calpoly.edu as the portal address, then tap the Connect button.
- Tap the Allow button to allow GlobalProtect to add VPN configurations.
- Use Touch ID or enter your passcode to add the VPN configuration.
- Log in with your Cal Poly username (do not include @calpoly.edu) and password.
You will be prompted to authenticate with Duo.
- Please be aware of Cal Poly's Responsible Use Policy.
- You are now connected to Cal Poly's VPN.
- Once you are done with your session, tap the Disconnect button to disconnect or go to Settings > Status and switch to disconnect.
- Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.
- Go to the Google Play, search for Global Protect. Tap the Install button to download and launch the free app.
- Enter cpvpn.calpoly.edu as the portal address, then click the Connect button. GlobalProtect will begin retrieving your VPN configuration.
- Log in with your Cal Poly username (do not include @calpoly.edu) and password.
You will be prompted to authenticate using Duo.
- Tap OK to confirm your VPN connection request.
- Please be aware of Cal Poly's Responsible Use Policy.
- You are now connected to Cal Poly's VPN.
- Once you are done with your session, tap the Disconnect button to disconnect.
Student Mac Users: If you've upgraded to Big Sur, you may not be able to connect to GlobalProtect VPN. Visit Can't Connect to VPN After Upgrading to Big Sur to download a new GlobalProtect client.
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