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Hardware tokens generate a one-time passcode for Duo authentication. They can be used without a cell signal or WiFi connection.

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Submit a Duo Hardware Token Request. Once your request is approved, your token can be picked up at the Service Desk in Kennedy Library's Hub24Desk

Use a Token

Authenticate with a Duo hardware token and a passcode.

  1. Log in to the My Cal Poly portal or Cal Poly MFA/Duo-enabled application.

  2. Click the Click the Enter a Passcode button.

    Multifactor Authentication Pop-up Enter a passcode buttonImage Removed

  3. Press the button on your Duo hardware token to generate a new passcode.

  4. Enter the code Passcode in the field and click the Log In Verify button.

    up-tokenpasscode-prompt_2x.pngImage Added

  5. Once your identity is verified, your Cal Poly account will be authenticated.

Info

If you see an “Incorrect passcode. Please try again.” message, your hardware token may be out of sync. To re-sync it, generate and enter a passcode three times. On the third time, you should successfully log in.

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