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Cal Poly’s Virtual Private Network (VPN) service allows faculty, staff, and students to access campus technology resources securely.

Note

Items to consider before installing the Global Protect VPN client on your computer:

  • You must be enrolled in /wiki/spaces/CPKB/pages/1851850753 Multi-Factor Authentication (Duo) before setting up VPN.

  • You may will need administrative access or “elevated rights” to install VPN software on your device.

  • The GlobalProtect VPN app uses your default browser for you to input your login information and to display messages related to connectivity. (Learn more about changing your default browser on Mac, or Windows)

  • Department email accounts will not connect to the VPN. Connect using your personal Cal Poly account.

  • If prompted to update to the newest version of GlobalProtect VPN client, please do so.

Info

If you’re using a Cal Poly state-owned computer or a tech rental, the GlobalProtect VPN is typically preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac.

...

Expand
titleclick to view how to install on Mac...

STEP 1 | IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

STEP 2 | Go to cpvpn.calpoly.edu

 and log

. Sign in with your Cal Poly username (

do not include @calpoly

do not include @calpoly.edu)

and password. 
Cal Poly login pop-upImage Removed

 and password, then click the Login button. Do not press the ENTER key on your keyboard.

VPN-Login-2.pngImage Added

STEP 3 | You will be prompted to authenticate with Duo. 

STEP 4 | Click on the Download Mac 32/64 bit GlobalProtect agent link.

Paloalto networks global protect download page. 'Download Mac 32-64 bit Global Protect agent' is highlightedImage Modified

STEP 5 | Once downloaded, double-click the file to launch the GlobalProtect.pkg installer.

STEP 6 | Start the installation by clicking Continue.

Install ProbalProtect pop-up. Continue highlightedImage Modified

STEP 7 | Select your computer disk (generally labeled Macintosh HD), then click Continue.

Continue highlightedImage Modified

STEP 8 | Select BOTH GlobalProtect and GlobalProtect System extensions, then click Continue.

Checked boxed for GlobalProtect and System ExtensionsImage Modified

STEP 9 | Next, click Install.

Install GlobalProtect pop-up. Install button is highlightedImage Modified

STEP 10 | Here you should receive a prompt asking you to enter your password to allow this installation. Enter the password you use for your Mac, then click Install Software.

Installer pop-up. Install Software button is highlightedImage RemovedInstaller pop-up. Install Software button is highlightedImage Added

STEP 11 | You should get a message indicating that The installation was successful. Then click Close.

Install GlobalProtect pop-up. 'The Installation was successful' message. Close button is highlightedImage Modified

STEP 12 | From the top screen menu bar, Click the GlobalProtect icon, then click Get Started. 

Global Protect icon is highilghted and clicked. Welcome message. 'Get Started' is highlightedImage Modified

STEP 13 | Enter cpvpn.calpoly.edu as the portal address, then click Connect. 

A Cal Poly portal sign-in window will appear on your browser.

GlobalProtect pop-up. 'Not Connected'. Connect button is highlightedImage Modified

Info
title

macOS 10.13 and later users

You may need to go to System Preferences > Security & Privacy > General. Next, click the lock icon, enter your password, then click the Unlock button. Lastly, click Allow.

Log in with

STEP 14 | Type your Cal Poly

username 

username (do not include @calpoly.edu) and password

(similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).

, then click the Login button. Do not press the ENTER key on your keyboard.

VPN-Login-2.pngImage Added

NOTE: If GlobalProtect App security warnings pop up on-screen, always click Allow.

  • You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying Open GlobalProtect App? 
    Check the box, then click Open GlobalProtect.app.

    'Open GlobalProtect.app' pop-up. 'Always allow' is checked. 'Open GlobalProtect.app' is highlightedImage Removed

    • You

    STEP 15 | You are now connected to Cal Poly's VPN. The Connected status is displayed in the Mac Menu Bar.

    Image Added

    STEP 16 | Once you are done with your session, click the GlobalProtect icon, then click the ≡ menu icon, then select Disconnect.

    GlobalProtect icon is highlighted and clicked. Menu, Disconnect is highlightedImage Modified


    Windows

    Expand
    titleclick to view how to install on Windows...

    IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo).You will need to add a primary and secondary device.

    STEP 1 | Go to cpvpn.calpoly.edu

     and log

    . Sign in with your Cal Poly username (

    do not include @calpoly

    do not include @calpoly.edu)

    and password. 
    Cal Poly login pop-upImage Removed

     and password, then click the Login button. Do not press the ENTER key on your keyboard.

    VPN-Login-Windows.pngImage Added

    STEP 2 | You will be prompted to authenticate with Duo.

    STEP 3 | Click the Download Windows 64 bit or Windows 32 bit GlobalProtect agent link, depending on your operating system version.

    paloalto networks GlobalProtect download page. 'Download Windows 32 bit GlobalProtect agent' is highlightedImage Modified

    STEP 4 | Run the downloaded file. Then, after the GlobalProtect Setup Wizard opens, install it by clicking Next. 
    If asked "Do you want to allow this app to make changes to your device?" click Yes. 

    STEP 5 | If you do not see the GlobalProtect window, go to the system tray located in the bottom right section of the Windows taskbar, and click on the globe icon.

    globe iconImage Modified

    STEP 6 | Click Get Started.

    Get Started button highlightedImage Modified

    STEP 7 | Enter cpvpn.calpoly.edu as the portal address, then click Connect. 

    A Cal Poly portal sign-in window will appear on your browser.

    cpvpn.calpoly.edu typed in the field and Connect button highlightedImage Modified

    Log in with

    STEP 8 | Type your Cal Poly username (do not include @calpoly.edu)

    and password (similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying This site is trying to open GlobalProtect. 
    Check the box, thenclick Open. You may need to click on the click here link in the browser window to launch GlobalProtect.
    Paloalto dialog box. Checked box, Open highlighted and click here highlighted.Image Removed

     and password, then click the Login button. Do not press the ENTER key on your keyboard.

    VPN-Login-Windows.pngImage Added

    STEP 9 | You are now connected to Cal Poly's VPN. The Connected status is displayed in the system tray located in the bottom right section of the Windows taskbar. 

    GlobalProtect icon is highlightedImage Modified

    STEP 10 | Once you are done with your session, click the GlobalProtect icon, then click the ≡ menu icon, then select Disconnect.

    GlobalProtect pop-up. Menu icon is highlighted. in Menu dropdown, Disconnect is highlightedImage Modified

    iOS

    Expand
    titleclick to view how to install on iOS...

    STEP 1 | Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

    STEP 2 | Go to the Apple App Store, and search for Global Protect. Download and launch the free app.

    AppStore GlobalProtect DownloadImage Modified

    STEP 3 | Open the GlobalProctect app. Choose to Allow for the dialog box asking “GlobalProtect” Would Like to Send You Notifications.

    STEP 4 | In the Address field type cpvpn.calpoly.edu as the portal address, then tap the Connect button.

    iOS GlobalProtect app. 'What is your portal address'. cpvpn.calpoly.edu is entered. Connect button is highlightedImage Modified

    STEP 5 | Tap the Allow button to allow GlobalProtect to add VPN configurations.

    'GLobalProtect' would like to Add VPN configurations. Allow button is highlightedImage Modified

    STEP 6 | Use Touch ID or enter your passcode to add the VPN configuration.

    STEP 7 | Log in with your Cal Poly username (do not include @calpoly.edu) and password.

    GLobalProtect Login pop-up. Login button is highlightedImage Modified

    STEP 8 | You will be prompted to authenticate with Duo. Please be aware of Cal Poly's Responsible Use Policy.

    STEP 9 | You are now connected to Cal Poly's VPN.

    GLobalProtect. Connected messageImage Modified

    STEP 10 | Once you are done with your session, go to the GlobalProtecft app screen and tap the circle and shield icon button to disconnect.

    Android

    Expand
    titleclick to view how to install on Android

    STEP 1 | Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

    STEP 2 | Go to the Google Play Store, and search for Global Protect. Tap the Install button to download and launch the free app.

    Android Google Play Store GlobalProtect install buttonImage Modified

    STEP 3 | Enter cpvpn.calpoly.edu as the portal address, then click the Connect button. GlobalProtect will begin retrieving your VPN configuration.

    Android GlobalProtect Login Portal Address ConnectImage Modified

    STEP 4 | Log in with your Cal Poly username (do not include @calpoly.edu) and password.

    GlobalProtect Login. Login button is highlightedImage Modified

    STEP 5 | You will be prompted to authenticate using Duo.

    STEP 6 | Tap OK to confirm your VPN connection request.

    Connection request pop-up. Ok button is highlightedImage Modified

    STEP 7 | Please be aware of Cal Poly's Responsible Use Policy.

    Cal Poly's Responsible use policyImage Modified

    STEP 8 | You are now connected to Cal Poly's VPN.

    Android GlobalProtect Connection tab. Auto Discovery is checked. Disconnect button is highlightedImage Modified

    STEP 9 | Once you are done with your session, tap the Disconnect button to disconnect.

    Linux

    Expand
    titleclick to view how to install on Linux...

    STEP 1 | Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

    STEP 2 | Download and install the openconnect package for the operating system using one of the following methods.

    • Using openconnect, download and install the binary package for the operating system.

      1. Use a package manager.
        Sample Commands

        OS/Distribution Family Command
        Debian/Ubuntu

        apt install openconnect

        Fedoradnf install openconnect
        Red Hat/CentOSyum install openconnect
        SUSEzypper install openconnect
        Arch Linuxpacman -S openconnect
        OpenBSDpkg add openconnect
        FreeBSD

        pkg install openconnect

      2. Run openconnect --version

      3. If the version of openconnect < 8:00 and the gp option is not listed under Supported protocols, uninstall openconnect using the package manager, and build from source

    • To build from source, confirm the GNU development toolchain is installed and that you have (at least) the following tools installed: gcc, make, automake, tar.

      1. Download the latest source file from: https://www.infradead.org/openconnect/download.html

      2. Extract the source tarball with tar. X.YZ is the version number.

        Code Block
        xzf openconnect-X.YZ.gz

      3. Run the following commands:

        Code Block
        cd openconnect-X.YZ
        Code Block
        ./configure
        Code Block
        make

        This step may require administrator/root privileges.

        Code Block
        make install

    STEP 3 | Connect to the VPN. This step may require administrator/root privileges. Use your Cal Poly username (do not include @calpoly.edu).

    Code Block
    openconnect --protocol=gp cpvpn.calpoly.edu --user=<YOUR CAL POLY USERNAME>

    STEP 4 | When prompted, enter your Cal Poly password.

    STEP 5 | You are now connected to Cal Poly's VPN.

    Info

    To install a Graphical User Interface (GUI) for openconnect, see:

    ...

    If you need to uninstall the VPN client from your computer, please visit the Paloalto GlobalProtect support site for uninstall instructions.

    Version 6.0x2x

    Version 5.2x

    Info

    If you’re using a Cal Poly state-owned computer or a tech rental, the GlobalProtect VPN is typically preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac.

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