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Expand
titleClick to view how to rename your device...

  1. Log in to the My Cal Poly portal.

  2. Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit.

    My Cal Poly Portal Personal Info tab. Under Authorized Devices, Multifactor Authentication Edit button is highlighted

  3. Select an authentication method and complete the verification on your currently enrolled device.

    Duo-Verify-Identity-Manage-Devices.png

  4. Once authenticated, you will see a page that lists your devices in square cells. Click the Edit, then click Rename.

    Duo-Device-Edit-Rename1.pngImage Added

  5. Type a new name, then click the Rename button.

    Duo-Device-Edit-Rename2.pngImage Added



How Do I Delete My Device?

Expand
titleClick to view how to delete your device...

  1. Log in to the My Cal Poly portal.

  2. Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit.

    My Cal Poly Portal Personal Info tab. Under Authorized Devices, Multifactor Authentication Edit button is highlighted

  3. Select an authentication method and complete the verification on your currently enrolled device.

    Duo-Verify-Identity-Manage-Devices.png

  4. Once authenticated, you will see a page that lists your devices in square cells. Click the Edit, then click Delete. Conform You will be asked to confirm the deletion.

Info

If you replaced your mobile device with a new model and kept the same phone number, you can reactivate multi-factor authentication by clicking Device Options > Reactivate Duo Mobile. Find more detailed instructions on the Reactivate Duo Mobile on a New Phone page.

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