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"I can't connect to WiFi."
Solution
To fix this issue, try one or more of the following solutions:
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Did you recently change your password?
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Go to your device settings and update your password. Remember to use your full email address with @calpoly.edu for eduroam. |
Is eduroam running slow?
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Go to your device's wireless settings and turn off your Wi-Fi. Wait a few moments, then turn your Wi-Fi back on. This should re-connect you to the nearest Wi-Fi access point . | ||
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giving you a faster internet speed. |
Are you trying to connect an IoT device (such as a game console, printer or media device)?
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The eduroam WiFi network does not work with IoT devices. There is a separate network for devices that typically connect only to home WiFi networks called CP-IoT-Secure. Learn how to connect to CP-IoT-Secure and what WiFi devices are supported on campus. |
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Software on your computer may be inadvertently blocking you from connecting to wireless. Submit a General Help request with your device's WiFi hardware/MAC address. Affected apps/devices include:
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