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Info

If you’re using a Cal Poly state-owned computer or a tech rental, please see the support pages for installing software on Windows Software Center or Mac Self Service.

  1. Download and install the MiCollab App using the links below, or by using the link provided in the MiCollab installation Instructions sent to your email.

    1. Windows

    2. Mac

  2. Click the QR code provided in the MiCollab installation Instructions email to activate the MiCollab app with an Authentication Key.
    If your authentication key has expired, see the MiCollab Self Deployment section of the Softphone (MiCollab) Troubleshooting guide to get a new activation link

  3. Enter your Cal Poly portal password.

  4. Click the Prompt text in the lower right, and toggle the switch to turn on your softphone. In the Call Using drop-down menu, select SoftPhone.

  5. Set your location for 911 phone calls.

Set Up MiCollab on Mobile

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titleclick to view how to set up...

iOS

  1. Go to the Apple App Store, and search for MiCollab. Download and launch the free app.

  2. Scan or click the QR code provided in the MiCollab installation Instructions email to activate the MiCollab app with an Authentication Key.
    If your authentication key has expired, see the MiCollab Self Deployment section of the Softphone (MiCollab) Troubleshooting guide to get a new activation link

Android

  1. Go to the Google Play Store, and search for MiCollab. Tap the Install button to download and launch the free app.

  2. Scan or click the QR code provided in the MiCollab installation Instructions email to activate the MiCollab app with an Authentication Key.

Info

If your authentication key has expired, see the MiCollab Self Deployment section of the Softphone (MiCollab) Troubleshooting guide to get a new activation link.

Please refer to the installation instructions provided in the official product guide below:

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