Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Hardware tokens generate a one-time passcode for Duo authentication. They can be used without a cell signal or WiFi connection.

...

Authenticate with a Duo hardware token and a passcode.

  1. Log in to the My Cal Poly portal.

  2. Click the Enter a Passcode button.

    Multifactor Authentication Pop-up Enter a passcode buttonImage Modified

  3. Press the button on your Duo hardware token to generate a new passcode.

  4. Enter the code in the field and click the Log In button.

  5. Once your identity is verified, your Cal Poly account will be authenticated.

Info

If you see an “Incorrect passcode. Please try again.” message, your hardware token may be out of sync. To re-sync it, generate and enter a passcode three times. On the third time, you should successfully log in.

...