Users have reported scenarios when their IP Phone is not in the anticipated/default setup state and it needs to be fixed before they can use the phone. If your IP Phone matches any of the situations below, click on the topic to view the possible solution.
If your phone has Not Configured showing on the display, that means that it is past the initial login screen. A reboot usually fixes that issue.
Here is how to reboot an IP Phone:
Refer to the Voicemail Reference Guide and Quick Reference Guide link below for help with various voicemail features.