New Accounts
Cal Poly accounts are automatically provided to students, faculty, and staff. Accounts for clubs, departments and guests of the university must be requested. See details below.
Role | How/When Accounts Are Created | Action Required |
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Student Applicant | Applicants automatically receive an account when they submit their Cal Poly application. | To activate your account, see Applicant First Time Account Activation and follow the instructions. |
Incoming Students | When applicants become students, their account transitions over. Students receive access to Cal Poly email and Office 365 well ahead of their first quarter, usually in July. | No action required. Applicant accounts are converted to student accounts during the admissions process. |
Faculty | Faculty automatically receive an account when they are hired. | No action required. Faculty accounts are created in coordination with Academic Personnel. |
Staff | Staff automatically receive an account when they are hired. | No action required. Staff accounts are created in coordination with Human Resources. |
University Guests/Affiliates | Guests or affiliates of Cal Poly who require access to some university resources must request an account and get it approved by their sponsoring organization/department. | Submit a New Guest Account Request. |
Departments, Units, or Services | Shared accounts are created upon request. | Submit a New Shared Account Request. |
Student Clubs | Student clubs can set up an account once they have completed all the requirements to become a recognized student organization. | If you are creating a new club, go to Start a Club, and follow the instructions. Once your club is formalized, you can work with the Clubs & Organizations Office to request an account. You can find more info at clubs.calpoly.edu. NOTE:
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Making Changes to an Existing Account
If you need to:
Modify a Cal Poly account, like an account contact update or application access for a shared account, and submit an Other Account Modification Request. You can also use this type of request to deactivate an account.
Extend or reactivate a Cal Poly account, submit an Account Extension Request. Account extensions require approval from a sponsoring campus organization.
Extend your Microsoft 365 account, which includes email and calendar, and submit an Other Account Modification Request.