Account Expiration
When you leave Cal Poly, you may still have access to some university resources for a limited period of time.
Role | How/When Accounts Expire | Action Required |
---|---|---|
Students | 6 months after graduation
~2 years (8 academic quarters) after graduation
| To maintain read-only access to your Cal Poly email account, you must set up an Email Delivery Address (EDA). This forwards your Cal Poly email to an off-campus account up until your My Cal Poly Portal access expires. |
Faculty | Faculty accounts expire when they have not taught a class for 4 academic quarters. | No action required. If you have eligibility concerns, contact Academic Personnel. |
Staff | Staff accounts expire immediately after their employment ends. | No action required. If you have eligibility concerns, contact Human Resources. |
University Guests/Affiliates | Guest accounts expire after 1 year. | No action required. |
Departments, Units, or Services | Shared accounts do not expire. | The account owner/administrator can request a password reset by calling the ITS Service Desk at 805-756-7000. |
* Student Office 365 accounts also expire if a student stops attending classes for 3 quarters and has not yet graduated.
Account Extension
If you'd like to extend or reactivate a Cal Poly account, submit an Account Extension Request. For guest accounts, approval is required from the sponsoring campus organization.
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