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There are several solutions to issues that may arise when using your PolyCard.

Damaged

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titleMy PolyCard is damaged.

If your Polycard is worn from normal use (fading, laminate peel, defective magnetic stripe, etc.), it may be replaced at no charge.

Dining Plan Issues

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titleI am having an issue using my PolyCard with my Dining Plan.

Campus Dining
Visit the Campus Dining website for more information, or contact Campus Dining at campusdining@calpoly.edu or 805-756-5939.

Campus Express
Visit the Campus Express website for deposit information. Campus Express balances are refundable; a $25 processing fee may be applied.

Lost Door Access

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titleI lost door access using my PolyCard.

See the department or area security administrator to get your Polycard re-enabled for room access.

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