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Cal Poly’s Virtual Private Network (VPN) service allows faculty, staff, and

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students to access campus technology resources

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securely.

Note

Items to consider before installing the Global Protect VPN client on your computer:

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  • on your device.

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  • The GlobalProtect VPN app uses your default browser for you to input your login information and to display messages related to connectivity. (Learn more about changing your default browser on Mac, or Windows)

  • Department email accounts will not connect to the VPN. Connect using your personal Cal Poly account.

  • If prompted to update to the newest version of GlobalProtect VPN client, please do so.

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Info

If you’re using a Cal Poly state-owned computer or a tech rental, the GlobalProtect VPN is typically preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac.

Install VPN Client - (On Mac, Windows, iOS, Android, & Linux)

Mac

Before
Expand
titleclick to view how to install on Mac
...

  1. IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

  2. Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password. 

Image Removed
  1. Cal Poly login pop-upImage Added

  2. You will be prompted to authenticate with Duo. 

  3. Click on the Download Mac 32/64 bit GlobalProtect agent link.

Image Removed
  1. Paloalto networks global protect download page. 'Download Mac 32-64 bit Global Protect agent' is highlightedImage Added

  2. Once downloaded, double-click the file to launch the GlobalProtect.pkg installer.

  3. Start the installation by clicking

the Continue button three times.
Image Removed
Use Touch ID or

  1.  Continue.

    Install ProbalProtect pop-up. Continue highlightedImage Added

  2. Select your computer disk (generally labeled Macintosh HD), then click Continue.

    Continue highlightedImage Added

  3. Select BOTH GlobalProtect and GlobalProtect System extensions, then click Continue.

    Checked boxed for GlobalProtect and System ExtensionsImage Added

  4. Next, click Install.

    Install GlobalProtect pop-up. Install button is highlightedImage Added

  5. Here you should receive a prompt asking you to enter your password to allow

the software to be installed. If asked, click the Install Software button. You should receive a confirmation message that your software has been installed. Then click the Close button.
Image Removed
  • If asked "Do you want to move the GlobalProtect Installer to the Trash?", click the Move to Trash button.
    • At the top of the window, click the GlobalProtect icon.

    1. this installation. Enter the password you use for your Mac, then click Install Software.

      Installer pop-up. Install Software button is highlightedImage Added

    2. You should get a message indicating that The installation was successful. Then click Close.

      Install GlobalProtect pop-up. 'The Installation was successful' message. Close button is highlightedImage Added

    3. From the top screen menu bar, Click the GlobalProtect icon, then click Get Started. 

      Global Protect icon is highilghted and clicked. Welcome message. 'Get Started' is highlightedImage Added

    4. Enter cpvpn.calpoly.edu as the portal address, then

    click the Connect button.

    1. click Connect. A Cal Poly portal sign-in window will appear on your browser.

      GlobalProtect pop-up. 'Not Connected'. Connect button is highlightedImage Added
      Info
      titlemacOS 10.13 and later users

      You may need to go to System Preferences > Security & Privacy > General. Next, click the lock icon, enter your password, then click the Unlock button. Lastly, click Allow.

    Image Removed

    2. Log in with your Cal Poly username (

    do not include @calpoly

    1. do not include @calpoly.edu) and password (similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).

    Please be aware of Cal Poly's Responsible Use Policy.
    Image Removed

    1. If GlobalProtect App security warnings pop up on-screen, always click Allow.

    2. You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying Open GlobalProtect App? 
      Check the box, then click Open GlobalProtect.app.

      'Open GlobalProtect.app' pop-up. 'Always allow' is checked. 'Open GlobalProtect.app' is highlightedImage Added

    3. You are now connected to Cal Poly's VPN.

    4. Once you are done with your session, click the GlobalProtect icon, then click

    the Disconnect button.
    Image Removed

    1. the ≡ menu icon, then select Disconnect.

      GlobalProtect icon is highlighted and clicked. Menu, Disconnect is highlightedImage Added


    Windows

    Before
    Expand
    titleWindows (32 and 64 bit)
    click to view how to install on Windows...

    1. IMPORTANT: BEFORE setting up VPN, you must enroll your device(s)

    with 

    1. with Multi-Factor Authentication (Duo).You will need to add a primary and secondary device.

    2. Go

    to 

    1. to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password. 

    Image Removed
    1. Cal Poly login pop-upImage Added

    2. You will be prompted to authenticate with Duo.

    3. Click

    the 

    1. the Download

    Windows 64

    1. Windows 64 bit

    or 

    1. or Windows 32 bit GlobalProtect

    agent link

    1. agent link, depending on your operating system version.

    Image Removed
    1. paloalto networks GlobalProtect download page. 'Download Windows 32 bit GlobalProtect agent' is highlightedImage Added

    2. Run the downloaded file

    . If

    1. . Then, after the GlobalProtect Setup Wizard opens, install it by clicking Next. 
      If asked "Do you want to allow this app to make changes to your device?"

    click the Yes button

    1. click Yes. 

    After the GlobalProtect Setup Wizard opens, install it by clicking the Next button three times. Then click the Close button.

    1. If you do not see the GlobalProtect window, go to the system tray located in the bottom right section of the Windows taskbar, and click on the globe icon.

      globe iconImage Added

    2. Click Get Started.

      Get Started button highlightedImage Added

    3. Enter cpvpn.calpoly.

    edu 

    1. edu as the portal address, then click

    the 

    1. Connect

     button

    1. . 

    If you do not see the GlobalProtect window, go to the system tray and click on the globe icon.
    Image Removed

    1. A Cal Poly portal sign-in window will appear on your browser.

      cpvpn.calpoly.edu typed in the field and Connect button highlightedImage Added

    2. Log in with your Cal Poly username (do not include @calpoly.edu) and password (similar to step 2) and authenticate

    using Multi

    1. using Multi-Factor Authentication/Duo (similar to step 3).

    Please be aware of Cal Poly's Responsible Use Policy.
    Image Removed

    1. You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying This site is trying to open GlobalProtect. 
      Check the box, thenclick Open. You may need to click on the click here link in the browser window to launch GlobalProtect.

      Paloalto dialog box. Checked box, Open highlighted and click here highlighted.Image Added

    2. You are now connected to Cal Poly's VPN. The Connected status is displayed in the system tray located in the bottom right section of the Windows taskbar. 

      GlobalProtect icon is highlightedImage Added

    3. Once you are done with your session,

    go to the system tray and

    1. click the GlobalProtect icon

    . Click

    1. , then click the ≡ menu icon, then select Disconnect

     button

    1. .

      GlobalProtect pop-up. Menu icon is highlighted. in Menu dropdown, Disconnect is highlightedImage Added

    Image Removed

    iOS

    Expand
    titleclick to view how to install on iOS...

    1. Before setting up VPN, you must enroll your device(s)

    with 

    1. with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

    2. Go to the Apple App Store, and search for Global Protect. Download and launch the free app.


    Image Removed
    Enter 


    1. AppStore GlobalProtect DownloadImage Added

    2. Open the GlobalProctect app. Choose to Allow for the dialog box asking “GlobalProtect” Would Like to Send You Notifications.

    3. In the Address field type cpvpn.calpoly.

    edu 

    1. edu as the portal address, then tap

    the Connect 

    1. the Connect button.

    Image Removed
    1. iOS GlobalProtect app. 'What is your portal address'. cpvpn.calpoly.edu is entered. Connect button is highlightedImage Added

    2. Tap

    the 

    1. the Allow

     button

    1.  button to allow GlobalProtect to add VPN configurations.

    Image Removed
    1. 'GLobalProtect' would like to Add VPN configurations. Allow button is highlightedImage Added

    2. Use Touch ID or enter your passcode to add the VPN configuration.


    Image Removed

    2. Log in with your Cal Poly username (do not include @calpoly.edu) and password.

    Image Removed
    1. GLobalProtect Login pop-up. Login button is highlightedImage Added

    2. You will be prompted to authenticate with Duo. 

    1. Please be aware of Cal Poly's Responsible Use Policy.


    Image Removed

    2. You are now connected to Cal Poly's VPN.

    Image Removed
    1. GLobalProtect. Connected messageImage Added

    2. Once you are done with your session,

    tap the Disconnect button to disconnect or go to Settings > Status and switch to disconnect.

    1. go to the GlobalProtecft app screen and tap the circle and shield icon button to disconnect.

    Android

    Expand
    titleclick to view how to install on Android

    1. Before setting up VPN, you must enroll your device(s)

    with 

    1. with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

    2. Go to the Google Play Store, and search for Global Protect. Tap

    the Install 

    1. the Install button to download and launch the free app.

    Image Removed
    1. Android Google Play Store GlobalProtect install buttonImage Added

    2. Enter cpvpn.calpoly.

    edu 

    1. edu as the portal address, then click

    the Connect 

    1. the Connect button. GlobalProtect will begin retrieving your VPN configuration.

    Image Removed
    1. Android GlobalProtect Login Portal Address ConnectImage Added

    2. Log in with your Cal Poly username (do not include @calpoly.edu) and password.

    Image Removed
    1. GlobalProtect Login. Login button is highlightedImage Added

    2. You will be prompted to authenticate using Duo.

    3. Tap OK to confirm your VPN connection request.

    Image Removed
    1. Connection request pop-up. Ok button is highlightedImage Added

    2. Please be aware of Cal Poly's Responsible Use Policy.

    Image Removed
    1. Cal Poly's Responsible use policyImage Added

    2. You are now connected to Cal Poly's VPN.

    Image Removed
    1. Android GlobalProtect Connection tab. Auto Discovery is checked. Disconnect button is highlightedImage Added

    2. Once you are done with your session, tap

    the 

    1. the Disconnect

     button

    1.  button to disconnect.

    Info

    Student Mac Users: If you've upgraded to Big Sur, you may not be able to connect to GlobalProtect VPN. Visit Can't Connect to VPN After Upgrading to Big Sur to download a new GlobalProtect client.

    Linux

    Expand
    titleclick to view how to install on Linux...

    1. Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

    2. Download and install the openconnect package for the operating system using one of the following methods.

      1. Using openconnect, download and install the binary package for the operating system.

        1. Use a package manager.
          Sample Commands

          OS/Distribution Family Command
          Debian/Ubuntu

          apt install openconnect

          Fedoradnf install openconnect
          Red Hat/CentOSyum install openconnect
          SUSEzypper install openconnect
          Arch Linuxpacman -S openconnect
          OpenBSDpkg add openconnect
          FreeBSD

          pkg install openconnect

        2. Run openconnect --version

        3. If the version of openconnect < 8:00 and the gp option is not listed under Supported protocols, uninstall openconnect using the package manager, and build from source

      2. To build from source, confirm the GNU development toolchain is installed and that you have (at least) the following tools installed: gcc, make, automake, tar.

        1. Download the latest source file from: https://www.infradead.org/openconnect/download.html

        2. Extract the source tarball with tar. X.YZ is the version number.

          Code Block
          xzf openconnect-X.YZ.gz

        3. Run the following commands:

          Code Block
          cd openconnect-X.YZ
          Code Block
          ./configure
          Code Block
          make

          This step may require administrator/root privileges.

          Code Block
          make install

    3. Connect to the VPN. This step may require administrator/root privileges. Use your Cal Poly username (do not include @calpoly.edu).

      Code Block
      openconnect --protocol=gp cpvpn.calpoly.edu --user=<YOUR CAL POLY USERNAME>

    4. When prompted, enter your Cal Poly password.

    5. You are now connected to Cal Poly's VPN.

    Info

    To install a Graphical User Interface (GUI) for openconnect, see:

    Uninstall the VPN Client

    If you need to uninstall the VPN client from your computer, please visit the Paloalto GlobalProtect support site for uninstall instructions.

    Version 6.0x

    Version 5.2x

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    Review Date

    Summary

     

    Do students still need to download this VPN client if they've upgraded to Big Sur due to

    Sphos

    Sophos issue? Remove info box?