Versions Compared

Old Version 42

changes.mady.by.user Nicole

Saved on

compared with

New Version Current

changes.mady.by.user Mitashi Parikh

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Use your device to access your Cal Poly Office 365 mail and calendar. For the most consistent experience, the Outlook web or desktop client are recommended. There is minimal support for Mac Mail.
To access the email and calendar.

Info


To access Outlook using your browser, log  log in to the My Cal Poly Portal > My Apps >  > My Apps > Email & Calendar.

Outlook for Windows

Go to the Apple Menu, then click System Preferences.
Image Removed
Click Internet Accounts.
Internet Accounts on a MacImage Removed
To add an account click the + sign, then click Exchange.
Image Removed
Enter your name and Cal Poly email address. Click the Sign In button.
Account set up with name and email address on a MacImage Removed
Click the Configure Manually button.
Image Removed
Enter your name, Cal Poly email address, and password. Click the Sign In button.
Continue configuring the account by entering name, email address, and password on a MacImage Removed
Click the Done button. Your account is now be set up.
Image Removed
Expand
titleclick to view how to setup Outlook for Windows

When you install Install Office (Desktop) from Office 365, Outlook should automatically be configured. If it is not or you are installing Outlook independently of other Office applications, use the following instructions.

  • Download and launch the Cal Poly Office 365 Enabler.
  • Open Outlook.
    • A welcome screen should appear. Click the Next button.
    Welcome to Outlook 2016 welcome box in WindowsImage Removed
    Select Yes, then click the Next button.
    Add an email account box in WindowsImage Removed
    Enter your name, Cal Poly email address, and password. Click the Next button.
    Email account set up box in Windows includes name, email, and passwordImage Removed
    Outlook will authenticate your settings. Click the Finish button to complete the setup.
    Email account configuration box in WindowsImage Removed
    Expand
    titleMac Mail
    Expand
    titleiOS
    info

    then follow these instructions:

    Note

    If you are having an issue connecting to your Cal Poly email and calendar, it is recommended that you backup your data and follow these steps from Microsoft to delete your account. Then, follow the instructions below to re-add your account.

    1. Open the Outlook desktop app. An Outlook connection dialog box should appear.

    2. Enter your Cal Poly email address. Click the Connect button. A Cal Poly portal login box should appear.

    3. Enter your Cal Poly username and password. Click the Login button. A Duo Multi-Factor Authentication selection dialog box should appear.

    4. Choose your preferred authentication method to complete on your enrolled mobile device. An Account Successfully added message should appear.

    5. Click the Done button.

      NOTE: If this is the first time using an Office 365 app on your computer, you will be asked to complete the Office Activation by signing in with your Cal Poly credentials before using Outlook. When given the choice, be sure to select the “Work or school account” option to activate.

    Outlook for Mac

    Expand
    titleclick to view how to setup Outlook for Mac

    Install Office (Desktop) from Office 365, then follow these instructions:

    Note

    If you are having an issue connecting to your Cal Poly email and calendar, it is recommended that you follow these steps from Microsoft to delete your account. Then, follow the instructions below to re-add your account.

    1. Open Microsoft Outlook. You may be prompted to “Go Online” to activate.

    2. Click Tools from the top menu bar.

    3. Click the Add Email Account or + button > New Account…

    4. Type your Cal Poly email address, then click Continue. Select the Work or school account option if prompted.

    5. Enter your Cal Poly username and password, then click Login. A Duo Multi-Factor Authentication selection dialog box should appear.

    6. Choose your preferred authentication method to complete on your enrolled mobile device. An Office 365 account has been added message should appear.

    7. Click Done. Close the Accounts dialog box and you are now ready to use Outlook on your Mac.

    Outlook for iOS

    Expand
    titleclick to view how to setup Outlook for iOS
    title
    Note

    If you are having an issue connecting to Outlook 365 mail your Cal Poly email and calendar, go to Settings > Passwords & Accounts > click on your Cal Poly account, and tap the red Delete Account button. it is recommended that you remove your account:

    1. Open the Outlook App and tap your Profile Icon located in the top left corner.

    2. Tap the Gear Icon located in the bottom left corner and select your Office 365 account under Mail Accounts.

    3. Scroll down, tap Delete Account, then tap Delete.

    4. Then, follow the instructions below

    instructions

    1. to re-add your account.

  • Go to Settings > Passwords & Accounts > Add Account. 
    • Tap Exchange. 
    Image Removed
    Info

    If you're unable to remove the account, you may need to delete the Outlook App and Configuration Profile. then follow the steps below.

    1. Download Outlook for iOS and then open it.

    2. Enter your Cal Poly email address and

    a description of your account. Tap Next. 
    Tap the Configure Manually button.
    Image Removed
    Enter your Cal Poly email address, password, and a description of your account. Tap Next. 
    Configure the account by entering an email address and password on an iOS deviceImage Removed
    In the Server field, enter outlook.office365.com. In the Username field, enter your full email address (username@calpoly.edu). Then tap Next.
    Image Removed
    Choose the content you want to sync. Tap Save.
    Image Removed
    Expand

    1. tap Add Account. You may be prompted at this time to authenticate using your Cal Poly login and Duo Multi-Factor Authentication.

    2. A screen should appear asking if you would like to add another account. Tap Maybe Later.

    3. You are now ready to use the Outlook App on your iOS device.

    Outlook for Android

    Expand
    titleclick to view how to setup Outlook for Android

    We’ll let the experts explain this one.

    Visit Microsoft's Set up email in the Outlook for Android app page page, under under Set up work/school accounts that have additional requirements >  > If you connect to an on-premises Exchange server

    , for more information.
    Info

    You may be prompted to enter an email and password, enter your Cal Poly email and password.

    You may need the following information to set up your device.

    • Server name: outlook.office365.com

    • Domain: Leave blank

    • Username: Your Cal Poly email address

    • Password: Your Cal Poly password

    Expand
    titleThunderbird
    Info

    Cal Poly ITS does not officially support Thunderbird.

    Receiving Mail

    Use the following settings to set up IMAP incoming mail for Thunderbird.

    Server: outlook.office365.com
    Port: 993
    Security: SSL/TLS
    Auth: Normal Password (Your Cal Poly password)
    Username: Your Cal Poly email

    Sending Mail

    Use the following settings to set up SMTP outgoing mail for Thunderbird.

    Server: smtp.office365.com
    Port: 587
    Security: STARTTLS
    Auth: OAuth2
    Username: Your Cal Poly email

    .

    Mac Mail

    Expand
    titleclick to view how to setup Mac Mail
    Note

    If you are having an issue connecting to your Cal Poly email and calendar, go to Apple Menu > System Preferences > Internet Accounts, click on your Cal Poly account, and click the Minus button to delete your account. Then, follow the instructions below to re-add your account.

    1. Go to the Apple Menu, then click System Preferences.

    2. Click Internet Accounts.

    3. Click Microsoft Exchange.

    4. Enter your name and Cal Poly email address. Click Sign In. Select the Work or school account option if prompted.

    5. Enter your Cal Poly username and password. Click Login. A Duo Multi-Factor Authentication selection dialog box should appear.

    6. Choose your preferred authentication method to complete on your enrolled mobile device.

    7. Select the apps you want to use with your account, then click Done. Your account is now set up.

    8. Open the Mail app to view your Cal Poly email. If you chose to sync your calendar, open the Calendar App to view your Cal Poly calendar.

      NOTE: It may take several minutes before your emails appear while your data syncs from the server.

    iOS Mail

    Expand
    titleclick to view how to setup iOS Mail
    Note

    If you are having an issue connecting to your Cal Poly email and calendar, go to Settings > Mail > Accounts, tap on your Cal Poly account, and tap Delete Account. Then, follow the instructions below to re-add your account.

    1. Go to Settings > Mail > Accounts > Add Account. 

    2. Tap Microsoft Exchange. 

    3. Enter your Cal Poly email address and a Description (the default is Exchange). Tap Next. 

    4. Tap Sign In.Select the Work or school account option if prompted.

    5. Enter your Cal Poly username and password. Tap Login. A Duo Multi-Factor Authentication selection dialog box should appear.

    6. Choose your preferred authentication method to complete on your enrolled mobile device.

    7. Choose the content you want to sync, then tap Save.Your account is now added.

    8. Open the Mail app to view your Cal Poly email. If you choose to sync your calendar, open the Calendar App to view your Cal Poly calendar.

    NOTE: It may take several minutes before your emails appear while your data syncs from the server.

    ...

    Filter by label (Content by label)
    showLabelsfalse
    max5
    showSpacefalse
    sortmodified
    cqllabel in ( "email" , "calendar" ) and space = "CPKB" and type = "page"