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Touch ID, which is available only on Macbook Pros, is a built-in biometric authenticator that uses sensors embedded in the finger pad to verify your identity. 

Info

In order to use Touch ID on Mac, make sure you have the following:

First Time Set Up

Expand
titleclick to view how to get set up

  1. Launch Chrome Launch Chrome or Safari (REQUIRED) and log in to the My Cal Poly portal.

  2. Go to the Personal Info tab > Personal Info portlet > Authorized Devices > Multi-factor Authentication > Edit.

    My Cal Poly Portal, Personal Info tab. Authorized Devices, Multifactor authentication, edit button is highlightedImage Removed

    Click Next when you see the following Welcome/Info screens.

    Welcome_to_duo.pngImage AddedDid_you_know.pngImage AddedWhat_can_you_do.pngImage Added

  3. You will be prompted to authenticate with Duo.

  4. Once authenticated, click on the Add another device link. 

    Multifactor authentication pop-up. My settings and devices. 'Add another device button' is highlightedImage Removed

  5. Select Touch ID and click the Continue button.

    Multifactor authorization pop-up. 'What type of device are you adding'. 'Touch ID' is selected. Continue button is highlightedImage Removed

  6. Begin Touch ID enrollment by clicking the Continue button. A pop-up window will prompt you to enroll. If you don't see a pop-up window, you may need to temporarily adjust your browser settings to allow one.

    Multifactor Authentication Pop-up Enroll with Touch ID continue buttonImage Removed

    Click on the Touch ID option.

    Select_touch_ID.pngImage Added

  7. Click Continue to the Touch ID pop-up from your operating system.

    Touch_ID_prompt.pngImage Added

  8. Tap or touch your computer's built-in biometric authenticator or security key to verify your identity.

    Activate touch ID pop-up. 'Waiting for Touch ID to verify you'Image RemovedVerification pop-up. 'Google chrome is trying to verify your identity on duosecurity.com'.Image RemovedApple_Touch_ID_popup.pngImage Added

  9. Allow duosecurity.com to connect to Touch ID by clicking the Allow button.

    duosecurity.com. 'Allow this site to see you security keys'. Allow button is higlightedImage Removedduosecurity.com. 'Allow this site to see you security keys'. Allow button is higlightedImage Added

  10. Touch ID is now added to your Duo account.

    Multifactor authentication pop-up. My setting and devices. Touch Id is highlightedImage Removed
Added_Touch_ID.pngImage Added

Use Touch ID

Expand
titleclick to view how to use touch ID...

  1. Log in to the My Cal Poly portal.

  2. When you are prompted to authenticate, under Device, select Touch ID.

    Click the Use Touch ID button to authenticate.

    Multifactor Authentication Pop-up use Touch ID buttonImage Removed

    You might have to click on Other options first to see the screen with the Touch ID option.

image-20240221-000655.pngImage Added

  1. Tap or touch your computer's built-in biometric authenticator or security key to verify your identity.

  2. Once your identity is verified, your Cal Poly account will be authenticated.

...

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