You can reactivate Duo Mobile for an enrolled mobile phonecan add a device, change the name for any type of devicename, or delete an authentication device for use with Duo Mobile.
How Do I Add a Duo Device?
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title | Click to view how to add your mobile device... |
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Log in to the My Cal Poly portal. Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit.
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Select an authentication method and complete the verification on your currently enrolled device. Image ModifiedOnce authenticated, you will see a page that lists your devices in square cells. Click the Add a device button. Image ModifiedSelect an option to authenticateon your new device. Learn more about the options… Image ModifiedComplete the new device enrollment by inputting your information in the corresponding prompts
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How Do I Rename My Duo Device?
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title | Click to view how to rename your device... |
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Log in to the My Cal Poly portal. Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit. Image AddedSelect an authentication method and complete the verification on your currently enrolled device. Image AddedOnce authenticated, you will see a page that lists your devices in square cells. Click Edit, then click Rename.
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How Do I Delete My Duo Device?
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title | Click to view how to delete your device... |
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Log in to the My Cal Poly portal. Go to the Personal Info tab > Personal Info> Authorized Devices > Multi-factor Authentication > click Edit. Image AddedSelect an authentication method and complete the verification on your currently enrolled device. Image AddedOnce authenticated, you will see a page that lists your devices in square cells. Click Edit, then click Delete. You will be asked to confirm the deletion.
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If you replaced your mobile device with a new model and kept the same phone number, you can reactivate multi-factor authentication by clicking Device Options > Reactivate Duo Mobile. Find more detailed instructions on the please view the Reactivate Duo Mobile on a New Phone page. |
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