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Cal Poly Applicant? |
Problem
"I can't log in to my Cal Poly account." or "I need to reset my password."
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Solution
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Solutions
View the instructions below for assistance with your Cal Poly account password, based on your situation…
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If you are a new Cal Poly student, staff, faculty, or guest, and have never logged in to your account, to get started you need a temporary password:
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the ITS Service Desk |
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Monday - Friday |
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from 8 a.m. - 5 p.m. |
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at 805-756-7000. |
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I Forgot My Password…If you have forgotten your password: |
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 I Know My Current Password and it is Not Expired…If you know your current Cal Poly password and it has not expired:
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If your password |
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has expired |
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or you |
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are unable to reset your password:
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After you reset your password, don’t forget to update your old password |
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anywhere it may be |
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saved to prevent a temporary lock on your Cal Poly account, including:
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